French-Speaking Transport Support Pro (Remote in Greece)

Mercier Consultancy Group; Belgique; Remote; EUR 24,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

13th and 14th salaries

Performance bonus

Relocation package

Training and health insurance

Career growth

Job summary

Mercier Consultancy Group is seeking French-speaking Transportation Customer Experts to join a dynamic team assisting clients in Greece. You will handle inquiries related to transportation and logistics, using phone, email, and live chat to deliver exceptional service.

The role supports remote work environments, with relocation packages available and opportunities to grow within the transportation sector.

Qualifications

• Native or fluent French is mandatory.
• Advanced proficiency in English for internal collaboration.

Responsibilities

• Provide world-class support to French-speaking clients regarding transportation inquiries.
• Manage high-volume passenger and freight communications via phone, email, and live chat.
• Resolve technical and operational service issues to ensure seamless transportation experiences.
• Maintain knowledge of regional and international transportation regulations and policy updates.
• Collaborate with cross-functional teams to streamline customer service workflows in transport.

Skills

French (native)

English (advanced)

Customer service

Job description

Mercier Consultancy Group is seeking French-speaking Transportation Customer Experts to join a dynamic team assisting clients in Greece. You will handle inquiries related to transportation and logistics, using phone, email, and live chat to deliver exceptional service.

The role supports remote work environments, with relocation packages available and opportunities to grow within the transportation sector.