French-Speaking Customer Expert — Athens Relocation

Mercier Consultancy Group; Belgique; On-site; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Professional training

Career growth

Job summary

Mercier Consultancy Group seeks French-speaking Customer Experts for a leading messaging app in Greece. This on-site role in Athens involves delivering world-class support, resolving inquiries via chat, and maintaining high service quality to ensure user satisfaction.

Applicants must be native or fluent in French with strong English, hold a valid EU passport, and be willing to relocate. Comprehensive relocation and training are provided by the company.

Qualifications

• Native or fluent French (spoken and written) is mandatory.
• Strong command of English for international team communication.
• Valid EU passport (mandatory for visa processing).
• Interest in social media and digital communication trends.
• Excellent problem-solving skills and a proactive customer-focused mindset.

Responsibilities

• Provide world-class support to users of a leading messaging platform via chat.
• Resolve technical inquiries and account-related concerns.
• Maintain high standards of quality and efficiency in every interaction.
• Collaborate with cross-functional teams to escalate complex issues.

Skills

French fluency

English proficiency

Problem solving

Customer focus

Relocation ready

Job description

Mercier Consultancy Group seeks French-speaking Customer Experts for a leading messaging app in Greece. This on-site role in Athens involves delivering world-class support, resolving inquiries via chat, and maintaining high service quality to ensure user satisfaction.

Applicants must be native or fluent in French with strong English, hold a valid EU passport, and be willing to relocate. Comprehensive relocation and training are provided by the company.