French MS Tech Support Expert, Relocation to Greece
Mercier Consultancy Group
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Benefits offered by this job
Job summary
Mercier Consultancy Group is seeking a French-speaking Microsoft Technical Support Expert to join our team in Greece. You will provide expert assistance on Microsoft software and cloud services, resolving complex issues and maintaining SLA standards.
The role offers a relocation-friendly path with competitive pay, ongoing training, and private health coverage as part of a comprehensive benefits package.
Qualifications
- Native or fluent French (spoken and written) is mandatory.
- Valid EU passport or valid work permit for Greece.
- Interest or experience in the Information Technology (IT) industry.
- Strong problem-solving and technology troubleshooting.
- Excellent communication and interpersonal skills for French-speaking roles.
Responsibilities
- Provide expert technical assistance on Microsoft software suites and cloud services.
- Diagnose and troubleshoot complex IT issues with a focus on MS technologies.
- Document interactions to ensure SLA compliance.
- Collaborate with international cross-functional teams to resolve escalations.
- Act as primary contact for French-speaking clients, delivering premium support.
- Stay updated on Microsoft technologies to provide cutting-edge guidance.
- Contribute to internal knowledge bases to improve problem-solving capabilities.
Skills
Job description
Mercier Consultancy Group is seeking a French-speaking Microsoft Technical Support Expert to join our team in Greece. You will provide expert assistance on Microsoft software and cloud services, resolving complex issues and maintaining SLA standards.
The role offers a relocation-friendly path with competitive pay, ongoing training, and private health coverage as part of a comprehensive benefits package.
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