Freelance Business Process & Operations Consultant

Michael Page; Brussel Hoofdstad; Sur place; EUR 111 000 - 185 000; Temps partiel

Avantages offerts par ce poste

Autonomy

Flexible workload

Contract governance exposure

Résumé du poste

Michael Page is seeking a Freelance Business Process & Operations Consultant for a part-time 4-6 month assignment in Belgium. You will map end-to-end processes, document as-is and to-be states, and collaborate with Procurement and Legal to ensure governance.

You will autonomously deliver, conduct stakeholder interviews, and produce SOPs using Visio or PowerPoint. Dutch and/or French a plus, English required. 3-4 days per week, flexible workload.

Qualifications

• Experience as a Business Process Consultant or similar role.
• Strong hands-on experience with process mapping and documentation.
• Ability to conduct stakeholder interviews and translate information into practical processes.

Responsabilités

• Map and document end-to-end processes across Business Services functions.
• Meet with key stakeholders to understand current processes.
• Document current-state processes including responsibilities, systems, approvals and dependencies.
• Identify gaps and opportunities for clearer, more efficient ways of working.
• Develop future-state processes and SOPs.
• Create clear process docs using Visio or PowerPoint.
• Review and centralize existing supplier contracts and governance.
• Establish a practical approach for monitoring renewals and obligations.
• Collaborate with Procurement and Legal to ensure governance.
• Take end-to-end ownership of deliverables with limited supervision.

Connaissances

Business process mapping

Stakeholder interviews

Documentation

Autonomy

Outils

Visio

PowerPoint

Description du poste

• Freelance Business process & Operations Consultant
• Part-time mission, 4-6 months

• Freelance Business process & Operations Consultant
• Part-time mission, 4-6 months

About Our Client

Our client is an established international professional services organization.

Job Description

• Map and document end-to-end processes across the different Business Services functions.
• Meet with key stakeholders to understand how processes are currently performed in practice.
• Document current-state ("as-is") processes, including responsibilities, systems, approvals and dependencies.
• Identify gaps, inconsistencies and opportunities to create clearer and more efficient ways of working.
• Develop practical future-state ("to-be") processes and Standard Operating Procedures (SOPs).
• Create clear process documentation using tools such as Visio or PowerPoint.
• Ensure critical operational knowledge is properly captured and documented.
• Review and centralize existing supplier contracts, including ownership, expiry dates, renewal periods and key obligations.
• Review insurance arrangements and help identify potential gaps, overlaps or inconsistencies.
• Establish a practical approach for monitoring contract renewals, expiry dates and related actions.
• Collaborate with Procurement and Legal to ensure the appropriate contracts and governance are in place.
• Review and improve processes related to signing rights and delegated authorities.
• Take end-to-end ownership of deliverables and ensure the work progresses independently with limited day-to-day supervision.

The Successful Applicant

• Demonstrated experience as a Business Process Consultant, Process Improvement Consultant, Business Operations Consultant or process-oriented Business Analyst.
• Strong hands-on experience with business process mapping and documentation.
• Able to conduct stakeholder interviews and translate complex information into clear and practical processes.
• Experience creating as-is/to-be process maps and SOPs.
• Previous exposure to contract management, supplier governance or operational governance is highly valuable.
• Strong analytical and organizational skills with excellent attention to detail.
• Autonomous and execution-focused: you are comfortable taking ownership and delivering the work from start to finish.
• Pragmatic and hands-on profile rather than purely strategic or advisory.
• Strong stakeholder management and communication skills.
• Fluent English, both written and spoken, is required.
• Knowledge of Dutch and/or French is a strong advantage.

What's On Offer

• Broad exposure to multiple corporate functions, including Finance, HR, IT, Facilities and Office Management.
• Opportunity to create tangible and lasting improvements through clear processes and documentation.
• High degree of autonomy and ownership over the assignment.
• Varied scope combining process mapping, operational improvement and contract governance.
• Collaboration with Business Services, Procurement, Legal and other key stakeholders.
• 4-6 month freelance assignment.
• Flexible workload of 3 to 4 days per week, with 3 days preferred.