Business Process Consultant

AG Solution Group; Antwerpen; Sur place; EUR 55 000 - 85 000; Plein temps

Résumé du poste

AG Solution in Antwerp, part of the Quariq Group, is seeking a Business Process Consultant to help industrial clients map, analyze, and improve how they work. You will lead workshops, document processes, and design practical, efficient ways of working.

You’ll collaborate with automation, MES, and data teams, track KPIs, and support change management on-site with clients in manufacturing environments. A relevant degree and fluency in English and Dutch are essential.

Qualifications

• Bachelor's or master's degree in a relevant field.
• Ability to map processes with conflicting inputs into a clear, structured picture.
• Confident facilitator, capable of leading workshops with diverse stakeholders.
• Structured, hands-on problem solving approach.
• Excellent communication in English and Dutch.
• Willing to work on-site in an industrial/manufacturing environment.

Responsabilités

• Map current business and production processes with client stakeholders.
• Identify inefficiencies, bottlenecks, and improvement opportunities using structured methods.
• Facilitate workshops with operators, engineers, and management to align on improved processes.
• Design and document new or improved processes (BPMN, SOPs, work instructions).
• Support the implementation of process changes, including training and coaching end users.
• Define and track KPIs to measure the impact of process improvements.
• Collaborate with automation, MES, and data teams to ensure improved processes are supported by the right systems.
• Build strong client relationships and act as a trusted process partner throughout the engagement.

Connaissances

Bachelor/Master degree

Process mapping

Facilitation

Structured problem-solving

English & Dutch

On-site / manufacturing

Client-friendly adaptability

Formation

Bachelor's or Master’s degree in a relevant field

Outils

BPMN software

Description du poste

About the job

As a Business Process Consultant, you help industrial clients understand, map, and improve the way they work. You facilitate workshops, analyse current processes, and design practical, efficient ways of working - combining structured process thinking with the people side of change.

Your responsibilities include

• Map current business and production processes together with client stakeholders
• Identify inefficiencies, bottlenecks, and improvement opportunities using structured process-improvement methods.
• Facilitate workshops with operators, engineers, and management to align on improved ways of working.
• Design and document new or improved processes (BPMN, SOPs, work instructions).
• Support the implementation of process changes, including training and coaching of end users.
• Define and track KPIs to measure the impact of process improvements.
• Collaborate with automation, MES, and data teams to ensure improved processes are supported by the right systems.
• Build strong client relationships and act as a trusted process partner throughout the engagement.

Essential Skills

• A bachelor's or master’s degree in a relevant field
• You can walk into a process with conflicting inputs, no documentation, and five people with five opinions - and come out with a clear, structured picture of what's actually happening.
• Confident facilitator, comfortable leading workshops with technical/ non-technical stakeholders.
• Structured mindset with a hands‑on, pragmatic approach to solving problems.
• Excellent communication skills in English and Dutch.
• Comfortable switching between whatever the client already uses - from a whiteboard and sticky notes in a workshop to BPMN software back at your desk.
• Comfortable working on‑site with clients in an industrial/manufacturing environment.

Nice to have

• Process mapping / BPMN experience is an asset.
• French is an asset.
• Lean Six Sigma certification
• Previous experience in a consulting or client‑facing project role.
• Good understanding of automation, MES, or industrial IT/OT systems.
• Experience with or interest in regulated industries (pharma, biotech, food) is a plus.

Join AG Solution Where Talent Shapes Industry 4.0

At AG Solution, we build intelligent solutions for the process industry, combining automation, process control, data management, and MES/MOM systems to help manufacturers reach operational excellence.

Now part of the Quariq Group, we are one of Europe’s leading Industry 4.0 partners, with more than 400 engineers and consultants working across Europe, the UK, and the US.

Driven by People. Powered by Technology.

Our success starts with our people. We invest in growth through continuous learning, mentorship, and our AG Academy, ensuring every colleague has the opportunity to develop their skills and career. AG Solution is an Equal Opportunity Employer.

We believe that innovation happens when people feel trusted, connected, and inspired.

A Global Team with a Human Touch

With offices in over 15 cities worldwide, we bring together diverse expertise and perspectives — from Antwerp to Barcelona, Rotterdam to Lyon, and New York to Krakow.

At AG Solution, you’ll work on meaningful projects that drive efficiency, sustainability, and digital transformation for leading manufacturers worldwide.

Built to Scale. Driven by Talent.

Ready to shape the future of industry?
Explore our opportunities and grow with a team that’s redefining what’s possible.