Freelance Business Process & Operations Consultant

Michael Page International (Belgium); Brussel Hoofdstad; Sur place; EUR 30 000 - 54 000; Temps partiel

Résumé du poste

Michael Page International (Belgium) is seeking a Freelance Business Process & Operations Consultant for a part-time 4-6 month assignment. The role involves mapping end-to-end processes, interviewing stakeholders, and documenting current and future state SOPs across Business Services.

You will review contracts and governance, collaborate with Procurement and Legal, and deliver clear process documentation with limited supervision.

Qualifications

• Experience as a Business Process Consultant or related role.
• Strong hands-on experience with process mapping and documentation.
• Able to conduct stakeholder interviews and translate complex information into clear processes.
• Experience creating as-is/to-be process maps and SOPs.
• Previous exposure to contract management, supplier governance or operational governance is valuable.
• Strong analytical and organizational skills with attention to detail.
• Autonomous and execution-focused: able to own end-to-end delivery.
• Fluent English; Dutch and/or French is a plus.

Responsabilités

• Map and document end-to-end processes across Business Services functions.
• Meet with stakeholders to understand current processes.
• Document current-state processes including responsibilities and systems.
• Identify gaps and opportunities for clearer, more efficient workflows.
• Develop future-state processes and SOPs.
• Create process documentation using Visio or PowerPoint.
• Review and centralize contracts and governance details.
• Collaborate with Procurement and Legal on governance.

Connaissances

Business process mapping

Process improvement

Stakeholder interviews

SOP development

Contract governance

Contract management

Documentation

Autonomous execution

Analytical skills

Outils

Visio

PowerPoint

Description du poste

• Freelance Business process & Operations Consultant


• Part-time mission, 4-6 months

About Our Client

Our client is an established international professional services organization.

Job Description

• Map and document end-to-end processes across the different Business Services functions.


• Meet with key stakeholders to understand how processes are currently performed in practice.


• Document current-state ("as-is") processes, including responsibilities, systems, approvals and dependencies.


• Identify gaps, inconsistencies and opportunities to create clearer and more efficient ways of working.


• Develop practical future-state ("to-be") processes and Standard Operating Procedures (SOPs).


• Create clear process documentation using tools such as Visio or PowerPoint.


• Ensure critical operational knowledge is properly captured and documented.


• Review and centralize existing supplier contracts, including ownership, expiry dates, renewal periods and key obligations.


• Review insurance arrangements and help identify potential gaps, overlaps or inconsistencies.


• Establish a practical approach for monitoring contract renewals, expiry dates and related actions.


• Collaborate with Procurement and Legal to ensure the appropriate contracts and governance are in place.


• Review and improve processes related to signing rights and delegated authorities.


• Take end-to-end ownership of deliverables and ensure the work progresses independently with limited day-to-day supervision.

The Successful Applicant

• Demonstrated experience as a Business Process Consultant, Process Improvement Consultant, Business Operations Consultant or process-oriented Business Analyst.


• Strong hands-on experience with business process mapping and documentation.


• Able to conduct stakeholder interviews and translate complex information into clear and practical processes.


• Experience creating as-is/to-be process maps and SOPs.


• Previous exposure to contract management, supplier governance or operational governance is highly valuable.


• Strong analytical and organizational skills with excellent attention to detail.


• Autonomous and execution-focused: you are comfortable taking ownership and delivering the work from start to finish.


• Pragmatic and hands-on profile rather than purely strategic or advisory.


• Strong stakeholder management and communication skills.


• Fluent English, both written and spoken, is required.


• Knowledge of Dutch and/or French is a strong advantage.

What's on Offer

• Broad exposure to multiple corporate functions, including Finance, HR, IT, Facilities and Office Management.


• Opportunity to create tangible and lasting improvements through clear processes and documentation.


• High degree of autonomy and ownership over the assignment.


• Varied scope combining process mapping, operational improvement and contract governance.


• Collaboration with Business Services, Procurement, Legal and other key stakeholders.


• 4-6 month freelance assignment.


• Flexible workload of 3 to 4 days per week, with 3 days preferred.