Floor Manager - INNO Woluwe (38 hours)

Loreal; Belgique; On-site; EUR 42,000 - 62,000; Full time

Benefits offered by this job

13th month salary

Holiday allowance

Sales-based bonus

Brand/sales training

International environment

Job summary

L’Oréal Luxe is seeking a Floor Manager for Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics at Inno Brussels. You will lead the counters, coach Beauty Advisors, ensure a premium customer experience and drive sales in a luxury department store setting.

Your role includes product presentation, promotions, and close collaboration with Inno’s management team to maintain brand standards across Lancôme, YSL, Giorgio Armani, Viktor & Rolf, Prada, Valentino, Mugler and Biotherm.

Qualifications

• Manages daily operations of counters and brands.
• Experience in retail; cosmetics experience is a plus.
• Affinity for luxury brands.
• Proficient with Microsoft Office software.
• Sales-oriented with KPI experience.
• Strong leadership and teamwork.
• Excellent communication skills.
• Good business acumen and commercial experience.
• Fluent in French and English/Dutch.
• Flexible with working hours including weekends/evenings/holidays.
• Technical knowledge of skincare, makeup, and fragrances is a plus.

Responsibilities

• Manage and develop the Beauty Advisor team.
• Create an excellent shopping experience for customers.
• Oversee product presentation and promotions.
• Plan and execute promotional activities.
• Collaborate with Inno Brussels management team.

Skills

Management experience

Retail experience

Cosmetics experience (plus)

Luxury brands affinity

Sales oriented

KPIs

Leadership

Communication

Business acumen

Languages

Flexible hours

Product knowledge

Tools

Microsoft Office

Job description

Floor Manager - Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics – INNO Brussels (38 hours)

L’Oréal Luxe

For our Luxe division, we are seeking a Floor Manager (38 hours) for Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics, working in the Inno Brussels department store.

L’Oréal Luxe offers both men and women worldwide an extensive portfolio of prestigious international brands, each with a unique character. Our brands offer a wide range of products: skincare, makeup, and fragrances.

Candidate Profile

As Floor Manager, you will be responsible for the daily operations of our counters and brands within the Inno Brussels. In addition to our Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics counters, we also sell, Viktor & Rolf, Prada, Valentino, Mugler and Biotherm in the Inno. This represents a comprehensive portfolio of the most luxurious brands in the cosmetics industry.

You will be responsible for managing and developing our team of Beauty Advisors. Quality and service are paramount for our luxury brands. The customer is central and should feel special. We offer our customers personalized advice and immerse them in the world of luxury and quality. You are responsible for creating an excellent shopping experience for our customers. In addition, you are also responsible for the presentation of our products, planning and executing promotional activities, and collaborating with the Inno’s management team.

The Following Qualities Are Important For This Position

• You have demonstrable management experience;
• You have experience in retail; cosmetics experience is a plus;
• You have an affinity for luxury brands;
• You are proficient with Microsoft Office software;
• You are sales-oriented and have experience working with KPIs;
• You have strong leadership skills and are a team player;
• You have excellent communication skills;
• You possess business acumen and commercial experience;
• You are fluent in French and English/Dutch;
• You are flexible with working hours (including weekends, evenings, and holidays);
• Technical knowledge of the products (skincare, makeup, and fragrances) is a plus.

We Offer

• A competitive salary;
• A 13th-month salary payment;
• Holiday allowance;
• Premium based on achieved sales targets;
• Various training opportunities (brand, sales, and service training);
• A dynamic work environment in an international setting.