Luxury Cosmetics Floor Manager – Brussels

L'Oréal; Belgique; On-site; USD 49,000 - 69,000; Full time

Benefits offered by this job

A competitive salary

13th-month salary

Holiday allowance

Premium based on sales targets

Brand, sales and service training

International work environment

Job summary

L’Oréal Luxe in Brussels is seeking a Floor Manager for Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics at the Inno Brussels department store (38 hours). You will oversee the counters and brands and lead the Beauty Advisors to deliver an exceptional luxury shopping experience.

Fluency in French and English or Dutch, strong leadership, and sales acumen are essential, as are excellent communication skills and a passion for premium skincare, makeup, and fragrance.

Qualifications

• Experience managing and developing a team in a luxury retail environment.
• Strong leadership and customer service focus are essential.
• Fluency in French and English/Dutch is required.
• Willingness to work weekends/evenings/holidays.

Responsibilities

• Oversee daily operations of counters and brands at Inno Brussels.
• Lead and develop the Beauty Advisors team.
• Ensure high-quality service and a premium shopping experience.
• Plan and execute promotions and product presentations.
• Collaborate with Inno Brussels management.

Skills

Management experience

Retail experience

Luxury brand affinity

Microsoft Office

Sales-oriented

Leadership

Communication

Business acumen

French and English/Dutch fluency

Flexible working hours

Product knowledge (skincare, makeup, 0

Tools

Microsoft Office

Job description

Floor Manager - Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics – INNO Brussels (38 hours)

L’Oréal Luxe

For our Luxe division, we are seeking a Floor Manager (38 hours) for Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics, working in the Inno Brussels department store.

L’Oréal Luxe offers both men and women worldwide an extensive portfolio of prestigious international brands, each with a unique character. Our brands offer a wide range of products: skincare, makeup, and fragrances.

Candidate Profile

As Floor Manager, you will be responsible for the daily operations of our counters and brands within the Inno Brussels. In addition to our Lancôme, Yves Saint Laurent & Giorgio Armani Cosmetics counters, we also sell, Viktor & Rolf, Prada, Valentino, Mugler and Biotherm in the Inno. This represents a comprehensive portfolio of the most luxurious brands in the cosmetics industry.

You will be responsible for managing and developing our team of Beauty Advisors. Quality and service are paramount for our luxury brands. The customer is central and should feel special. We offer our customers personalized advice and immerse them in the world of luxury and quality. You are responsible for creating an excellent shopping experience for our customers. In addition, you are also responsible for the presentation of our products, planning and executing promotional activities, and collaborating with the Inno’s management team.

The Following Qualities Are Important For This Position

• You have demonstrable management experience;
• You have experience in retail; cosmetics experience is a plus;
• You have an affinity for luxury brands;
• You are proficient with Microsoft Office software;
• You are sales-oriented and have experience working with KPIs;
• You have strong leadership skills and are a team player;
• You have excellent communication skills;
• You possess business acumen and commercial experience;
• You are fluent in French and English/Dutch;
• You are flexible with working hours (including weekends, evenings, and holidays);
• Technical knowledge of the products (skincare, makeup, and fragrances) is a plus.
  
  

We Offer

• A competitive salary;
• A 13th-month salary payment;
• Holiday allowance;
• Premium based on achieved sales targets;
• Various training opportunities (brand, sales, and service training);
• A dynamic work environment in an international setting.
  
  

If this vacancy appeals to you, apply now!