EU Truck Roadside Support Advisor

ACTIEF INTERIM HASSELT; Hasselt; On-site; EUR 26,000 - 34,000; Full time

Job summary

ACTIEF INTERIM HASSELT is seeking a customer service representative for a roadside assistance service covering Europe. You will join a small team, receive guidance from a team leader, and support drivers in breakdown situations.

Responsibilities include handling calls and emails, delivering technical assistance, and coordinating with on-site workshops. You will keep clients and involved parties informed throughout the process, ensuring timely updates and professional communication.

Qualifications

• Experience in customer support or service.

Responsibilities

• Handle telephone calls and emails from customers and involved parties.
• Provide technical support and coordinate with on-site workshops as needed.
• Keep customers and involved parties informed on the case status throughout the process.

Skills

Customer service

Job description

ACTIEF INTERIM HASSELT is seeking a customer service representative for a roadside assistance service covering Europe. You will join a small team, receive guidance from a team leader, and support drivers in breakdown situations.

Responsibilities include handling calls and emails, delivering technical assistance, and coordinating with on-site workshops. You will keep clients and involved parties informed throughout the process, ensuring timely updates and professional communication.