Enterprise SaaS Implementation Manager — Remote & Flexible

Harmoney; Oost-Vlaanderen; Hybrid; EUR 40,000 - 68,000; Full time

Benefits offered by this job

Company car

Mobility budget

Health insurance

Meal vouchers

MacBook & phone

Job summary

Harmoney is seeking an Implementation Manager to deliver end-to-end SaaS implementations for banks, insurers, and other regulated organisations. You will bridge customers, Product, and Engineering, ensuring on-time delivery aligned with customer needs and scalable within our product vision.

This highly visible role offers ownership and direct impact on customer success in a fast-growing scale-up across Europe, with flexible remote options and a strong focus on compliance platforms.

Qualifications

• 3+ years of experience delivering SaaS implementations, software projects, or similar customer-facing technology initiatives.
• KYC / AML expertise
• Strong project and stakeholder management skills
• Experience working with enterprise customers or complex business environments
• Ability to challenge requirements and guide customers towards scalable solutions
• Professional proficiency in English and native-level Dutch or French

Responsibilities

• Lead end-to-end SaaS implementation projects from kickoff to go-live
• Manage scope, timelines, risks, and stakeholder expectations
• Serve as the primary customer contact throughout delivery
• Translate customer requirements into scalable product configurations
• Guide customers towards best-practice adoption of the platform
• Coordinate Product, Engineering, and customer teams
• Support implementation planning, testing, validation, and go-live activities

Skills

SaaS delivery

KYC/AML

PM & stakeholders

Enterprise customers

Requirements challenge

English & Dutch/French

Tools

Jira

Confluence

Job description

Harmoney is seeking an Implementation Manager to deliver end-to-end SaaS implementations for banks, insurers, and other regulated organisations. You will bridge customers, Product, and Engineering, ensuring on-time delivery aligned with customer needs and scalable within our product vision.

This highly visible role offers ownership and direct impact on customer success in a fast-growing scale-up across Europe, with flexible remote options and a strong focus on compliance platforms.