Enterprise Implementation Manager

APICBASE; Antwerpen; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

APICBASE is a fast-growing SaaS scale-up transforming hospitality operations. This senior role owns enterprise rollout programmes from signed contract to go-live across mult i-country and multi-brand environments, including POS and ERP integrations and multi-location operations.

You will lead end-to-end delivery, run steering committees with C-level stakeholders, manage scope, timelines and risks, and drive organisational change.

Qualifications

• 5+ years leading implementation or transformation projects, ideally at consultancy, SI, or enterprise software vendor.
• Experience with enterprise clients: steering committees, executive stakeholders, formal project governance.
• Experience with integrations in complex landscapes (POS, ERP, APIs).
• Strong analytical and problem-solving skills; comfortable with ambiguity.
• Structured, ownership-driven way of working.

Responsabilités

• Lead end-to-end enterprise implementation programmes, from kickoff to go-live.
• Run steering committees and manage C-level stakeholders on the customer side.
• Own scope, timelines, risks, and delivery outcomes.
• Set up and validate integrations (POS, ERP, suppliers).
• Drive organisational change across multi-location, multi-country operations.
• Own go-live validation and formal customer sign-off.

Connaissances

Stakeholder management

Project governance

Delivery leadership

POS/ERP integrations

Ambiguity tolerance

Ownership mindset

English fluency

Dutch language (plus)

Outils

POS integration tools

ERP/API integrations

Description du poste

Apicbase is a fast-growing SaaS scale-up transforming how hospitality and food & beverage businesses run their operations. International restaurant groups, hotel chains, and foodservice operators trust our platform.

This is a senior role. You own enterprise rollout programmes from signed contract to go-live — multi-country, multi-brand, often across hundreds of locations. You make a powerful food management platform work in complex real-world environments: POS and ERP integrations, procurement flows, and multi-location operations. Concretely, here's what you'll own:

Lead end-to-end enterprise implementation programmes, from kickoff to go-live

Run steering committees and manage C-level stakeholders on the customer side

Own scope, timelines, risks, and delivery outcomes

Set up and validate integrations (POS, ERP, suppliers)

Drive organisational change across multi-location, multi-country operations

Own go-live validation and formal customer sign-off

What you bring

5+ years leading implementation or transformation projects, ideally at a consultancy, system integrator, or enterprise software vendor

Proven experience with enterprise clients: steering committees, executive stakeholders, formal project governance

Experience with integrations in complex landscapes (POS, ERP, APIs)

Strong analytical and problem-solving skills; comfortable with ambiguity

A structured, ownership-driven way of working

Fluent English; Dutch is a strong plus

PRINCE2, PMP, or similar certification is a plus

What will we offer

The intellectual challenge of consulting complex clients, real transformation without utilization targets, staffing roulette, or constant travel

A senior position with direct impact on Apicbase's growth trajectory: you shape how enterprise delivery works here

Real ownership: your programmes, your clients, your way of working

Competitive salary package in line with your experience, including group insurance, outpatient coverage, and hospitalization insurance

Cafeteria plan: lease a bike, buy electronics or extra holidays, and keep more net income

Professional development through coaching and a culture that invests in its people

A bright, modern office in the heart of Antwerp and a tight-knit, driven team

A front-row seat to scale-up life: fast decisions, visible results