Strategic Consultant - Enterprise

APICBASE; Antwerpen; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

Apicbase is seeking a Strategic Account Manager to own a portfolio of strategic enterprise clients. You will act as a trusted advisor, leveraging AI tools and data to drive ROI and adoption across operations, finance and leadership.

You will lead health checks, renewals, and expansion efforts while collaborating with cross-functional teams to deliver value and sustainable growth.

Qualifications

• Proven track record managing enterprise accounts in SaaS.
• Experience upselling and expanding within client portfolios.
• Strong communication with C‑level and senior stakeholders.

Responsabilités

• Own a portfolio of key accounts and drive renewal and growth.
• Leverage AI tools and data to deliver value to clients and teams.
• Act as a trusted advisor, proactively identifying risks and solutions.
• Retain and grow the client portfolio through health checks and reviews.
• Upsell and expand accounts by aligning with client strategy.
• Engage senior stakeholders across operations, finance and leadership.
• Onboard and implement new enterprise clients successfully.

Connaissances

Strategic account mgmt

Enterprise client experience

Stakeholder engagement

Data-driven selling

Description du poste

Apicbase is a fast-growing SaaS scale-up on a mission to transform how the hospitality and food & beverage industry manages its operations. Our platform is trusted by the world's most ambitious restaurant groups, hotel chains, and foodservice operators and we're just getting started.

We're looking for a Strategic Account Manager who thrives in a high-growth environment, thinks commercially, works data-driven, and knows how to build lasting strategic partnerships with enterprise clients.

Your Role

You own a portfolio of key accounts and you take that ownership seriously. You're the strategic partner your clients didn't know they needed, and you make sure they always do.

• Embrace an agentic way of working: you leverage AI tools and automation to work smarter, move faster, and deliver more value to your clients and your team.
• Act as a trusted advisor not just a point of contact. You think ahead, flag challenges before they become issues, and bring solutions to the table.
• Retain and grow your client portfolio through proactive business reviews, health checks, and a sharp eye for risk and opportunity alike.
• Upsell and expand accounts by understanding your clients' strategic goals and connecting them to the full value of the Apicbase platform.
• Engage senior stakeholders across operations, finance, and C-level — you're comfortable holding strategic conversations at every level of an organization.
• Onboard and implement new enterprise clients with confidence, navigating complex setups and multi-stakeholder environments from day one.
• Drive adoption through data: you use platform insights, usage metrics, and KPIs to guide conversations and demonstrate ROI.