Energy Front Office & Onboarding Coordinator

Axpo; Brussel Hoofdstad; Sur place; EUR 42 000 - 54 000; Plein temps

Résumé du poste

Axpo Group in Brussels is seeking a proactive business support specialist to help run the Belgian Front Office operations. You’ll coordinate onboarding, invoicing, reporting and daily tasks to ensure smooth client journeys across Europe.

You will manage KYC processes, keep client data up to date, and prepare standardized agreements while liaising with Legal & Compliance about monitoring requirements. This role requires strong communication in English, French and Dutch and comfort with multiple

Qualifications

• Bachelor’s or Master’s degree in business support or administration.
• Experience with contracts, reporting, or operational support; ideally in the energy sector
• Professional communication in English, French, and Dutch; German is an advantage

Responsabilités

• Support onboarding, invoicing, reporting, and daily operations.
• Coordinate KYC processes, maintain client information, and manage contract documentation in internal systems
• Prepare and send standardized agreements and support contract lifecycle management
• Act as the main contact person for customer onboarding via the customer portal
• Support regulatory reporting activities and collaborate with Legal & Compliance on monitoring requirements
• Identify and implement process improvements related to onboarding, invoicing, and contract management

Connaissances

Multilingual communication

Team coordination

Customer onboarding

Formation

Bachelor's/Master's in business or administration

Outils

Microsoft Office

CRM systems

Description du poste

Axpo Group in Brussels is seeking a proactive business support specialist to help run the Belgian Front Office operations. You’ll coordinate onboarding, invoicing, reporting and daily tasks to ensure smooth client journeys across Europe.

You will manage KYC processes, keep client data up to date, and prepare standardized agreements while liaising with Legal & Compliance about monitoring requirements. This role requires strong communication in English, French and Dutch and comfort with multiple