Dutch-Speaking Microsoft Support Specialist (Athens)

Mercier Consultancy Group; Belgique; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

13th and 14th salary

Performance bonus

Relocation package

Training and development

Health insurance

Career advancement

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Microsoft Customer Experts to join our team in Athens, Greece. You will provide high-level technical support for Microsoft software and cloud products, acting as the primary contact for Dutch-speaking clients and collaborating with international teams.

Relevant candidates will be fluent in Dutch and English, possess strong communication and problem-solving skills, and be ready to relocate with a fully paid relocation package and comprehensive

Qualifications

• Fluent Dutch language skills (spoken and written).
• Proficient English communication abilities.
• Experience in customer support or technical helpdesk.
• Strong communication and problem-solving skills.
• Willingness to work in shifts and learn continuously.

Responsibilities

• Serve as the primary contact for Microsoft clients, delivering expert support for software and cloud IT products.
• Troubleshoot technical inquiries and provide efficient, accurate solutions to improve customer satisfaction.
• Maintain expertise in current Microsoft technologies to ensure excellence in IT services.
• Document all customer interactions within the CRM system with precision and clarity.
• Collaborate with international teams to optimize service delivery and streamline technical support processes.
• Participate in ongoing training to stay updated with industry developments relevant to the role.

Skills

Dutch language

English language

Customer support

Communication skills

Problem-solving

Tools

CRM software

Job description

Mercier Consultancy Group is seeking Dutch-speaking Microsoft Customer Experts to join our team in Athens, Greece. You will provide high-level technical support for Microsoft software and cloud products, acting as the primary contact for Dutch-speaking clients and collaborating with international teams.

Relevant candidates will be fluent in Dutch and English, possess strong communication and problem-solving skills, and be ready to relocate with a fully paid relocation package and comprehensive