Dutch Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; Belgique; On-site; EUR 28,000 - 40,000; Full time

Benefits offered by this job

13th and 14th salary

Performance bonus

Relocation package

Training and development

Health insurance

Career advancement

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Microsoft Customer Experts to join our team in Athens, Greece. You will provide high-level technical support for Microsoft software and cloud products, acting as the primary contact for Dutch-speaking clients and collaborating with international teams.

Relevant candidates will be fluent in Dutch and English, possess strong communication and problem-solving skills, and be ready to relocate with a fully paid relocation package and comprehensive

Qualifications

• Fluent Dutch language skills (spoken and written).
• Proficient English communication abilities.
• Experience in customer support or technical helpdesk.
• Strong communication and problem-solving skills.
• Willingness to work in shifts and learn continuously.

Responsibilities

• Serve as the primary contact for Microsoft clients, delivering expert support for software and cloud IT products.
• Troubleshoot technical inquiries and provide efficient, accurate solutions to improve customer satisfaction.
• Maintain expertise in current Microsoft technologies to ensure excellence in IT services.
• Document all customer interactions within the CRM system with precision and clarity.
• Collaborate with international teams to optimize service delivery and streamline technical support processes.
• Participate in ongoing training to stay updated with industry developments relevant to the role.

Skills

Dutch language

English language

Customer support

Communication skills

Problem-solving

Tools

CRM software

Job description

Dutch Speaking Microsoft Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles in the dynamic Information Technology (IT) sector.

Job Overview

We are currently scouting for driven individuals to join our team as Dutch Speaking Microsoft Customer Experts in Athens, Greece. This is a unique chance to secure one of our premium Dutch-speaking jobs within the IT industry, providing high-level technical support while enjoying an unparalleled lifestyle in the Mediterranean.

Key Responsibilities

• Act as the primary point of contact for Microsoft clients, delivering expert support for various software and cloud-based IT products.
• Troubleshoot technical inquiries and provide efficient, accurate solutions to improve customer satisfaction.
• Maintain a high level of expertise in current Microsoft technologies to ensure excellence in the Information Technology (IT) sector.
• Document all customer interactions within the CRM system with precision and clarity.
• Collaborate with international teams to optimize service delivery and streamline technical support processes.
• Participate in ongoing training to stay updated with industry developments relevant to the Dutch Speaking Microsoft Customer Experts position in Greece.
• Contribute to a positive, team-oriented culture focused on professional growth and service innovation.
• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the Information Technology (IT) industry and a desire to build a career in technology support.
• Excellent communication and problem-solving skills, essential for a Dutch Speaking Microsoft Customer Experts position in Greece.
• Professional proficiency in English to collaborate within our international work environment.
• Flexibility to work in shifts and a proactive approach to continuous learning.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Initial and Ongoing Training.
• Comprehensive Health Insurance coverage.
• Career development and advancement opportunities within the IT industry in Greece.
• And Much More…

Life in Greece

Embracing one of our jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a stunning Mediterranean climate, world-renowned history, and a vibrant social scene that keeps you engaged throughout the year. Living in Greece allows you to balance professional excellence in the IT industry with a relaxed, sun-soaked quality of life that is truly second to none.

With our fully paid relocation package, settling into your new home in Greece is seamless and stress-free. From the world-famous local cuisine to the breathtaking islands reachable on your days off, you will find that relocating to Greece provides the perfect backdrop for personal and professional discovery. Join us today and see why so many professionals choose to build their future in Greece.