Dutch-Speaking iGaming Support Specialist – Malta

Next Job Abroad; Brussel; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Career growth opportunities

International environment

Performance bonuses

Job summary

Next Job Abroad is seeking a Dutch-speaking Customer Support Agent to join their Malta-based team. You will handle Dutch client inquiries, resolve issues, and guide players through gaming services, contributing to a high-quality customer experience.

The role offers relocation support and a vibrant Mediterranean lifestyle, with a focus on professional growth within a renowned iGaming environment.

Qualifications

• Fluency in Dutch and good command of English.
• Experience in customer support or similar role preferred.
• Strong communication and interpersonal skills for customer satisfaction.
• Willingness to relocate to Malta and adapt to new culture.
• Passion for gaming and iGaming knowledge valued.

Responsibilities

• Provide exceptional support via chat, email, and phone to Dutch-speaking clients.
• Address questions and resolve customer concerns promptly.
• Guide players through gaming services to enhance their experience.
• Collaborate with team to ensure high-quality service.
• Maintain accurate records in the CRM system.
• Relay customer feedback for service improvement.
• Participate in ongoing product training.

Skills

Dutch fluency

English proficiency

CRM experience

Customer support

Multitasking

Tools

CRM tools

Job description

Next Job Abroad is seeking a Dutch-speaking Customer Support Agent to join their Malta-based team. You will handle Dutch client inquiries, resolve issues, and guide players through gaming services, contributing to a high-quality customer experience.

The role offers relocation support and a vibrant Mediterranean lifestyle, with a focus on professional growth within a renowned iGaming environment.