Remote Dutch-Speaking Customer Expert - Growth Path

CB Talents; Oost-Vlaanderen; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Relocation support

Paid training from day one

Cross-skilling across phone, chat, and

Email support

Job summary

CB Talents is seeking native-level Dutch speakers to join its customer support team. No prior customer service experience is required—comprehensive training and relocation support are provided, with a clear path to grow within the company.

You will handle inquiries from customers and partners via multiple channels, resolve issues, and use internal tools to provide fast, accurate solutions. Opportunities exist to advance into mentor, trainer, or QA roles.

Qualifications

• C1 Dutch
• English at B2 level (used for training)
• Good problem-solving skills and a creative approach
• Experience in sales or a customer-facing role is a plus, but not required

Responsibilities

• Be the first point of contact for customers and partners via phone, chat, and email
• Handle after-sales topics: order status, product details, invoicing, and complaints
• Work with a range of internal and external tools to find fast, accurate solutions
• Take on escalated cases and turn them into satisfied customers
• Grow into roles such as mentor, trainer, or Quality Assurance specialist

Job description

CB Talents is seeking native-level Dutch speakers to join its customer support team. No prior customer service experience is required—comprehensive training and relocation support are provided, with a clear path to grow within the company.

You will handle inquiries from customers and partners via multiple channels, resolve issues, and use internal tools to provide fast, accurate solutions. Opportunities exist to advance into mentor, trainer, or QA roles.