Dutch Reservations Agent - Travel Support in Greece

Mercier Consultancy MD; Brussel; Sur place; EUR 13 000 - 20 000; Plein temps

Avantages offerts par ce poste

Fully Paid Relocation Package

Health Insurance

Monthly Performance Bonus

13th and 14th salaries

Résumé du poste

Mercier Consultancy Group is seeking a Dutch-speaking Reservations Agent for Booking.com, based in Greece, to deliver exceptional travel support. You will handle reservations inquiries, modifications, and cancellations via phone, email, and chat, ensuring accuracy and smooth service.

Requirements include native/fluent Dutch and an EU passport, with excellent communication and problem-solving skills. The company offers fully paid relocation, training, health insurance, and a rewarding

Qualifications

• Native or fluent Dutch (spoken and written).
• Excellent communication and problem-solving skills.
• Passion for premium customer service and travel support.
• Proficiency in computer systems and modern travel technology.
• Ability to relocate to Greece for this international opportunity.

Responsabilités

• Deliver world-class customer support to travelers and partners within the travel industry.
• Manage reservation inquiries, modifications, and cancellations with high attention to detail.
• Provide guidance on travel logistics and accommodations via phone, email, and chat.
• Resolve booking-related issues proactively to ensure customer satisfaction.
• Maintain high quality standards reflecting Booking.com reputation.
• Collaborate with internal teams to streamline travel booking processes.

Connaissances

Dutch fluency

Communication

Problem solving

Travel industry knowledge

Relocation readiness

Outils

Computer systems

Description du poste

Mercier Consultancy Group is seeking a Dutch-speaking Reservations Agent for Booking.com, based in Greece, to deliver exceptional travel support. You will handle reservations inquiries, modifications, and cancellations via phone, email, and chat, ensuring accuracy and smooth service.

Requirements include native/fluent Dutch and an EU passport, with excellent communication and problem-solving skills. The company offers fully paid relocation, training, health insurance, and a rewarding