Dutch Speaking Car Sharing Specialist – Greece Relocation

Mercier Consultancy MD; Brussel; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Monthly Salary

13th and 14th salaries

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus

Career development opportunities

Resumo da oferta

Mercier Consultancy Group in Greece is seeking a Dutch Speaking Customer Expert for Car Sharing to deliver multilingual support, handle bookings, and assist travelers with navigation and real-time help. You will represent a premium travel brand across phone, email and chat, contributing to a seamless user experience.

The role requires relocation to Greece, is ideal for a customer-focused professional with tech savviness and a proactive attitude toward problem solving, and offers training, health

Qualificações

• Native or fluent Dutch (spoken and written).
• Valid EU passport.
• Proven experience in customer service, preferably within the travel or transport industry.
• Willingness to relocate to Greece.
• Tech-savvy mindset with ability to learn new travel management platforms quickly.

Responsabilidades

• Provide high-quality support to Dutch-speaking users regarding their car-sharing travel experiences.
• Resolve booking, billing, and vehicle access inquiries with a customer-centric focus.
• Assist travelers with navigation and real-time support during their rental journeys.
• Maintain accurate records of customer interactions to ensure service consistency.
• Collaborate with international teams to optimize travel service protocols.
• Manage user accounts and provide technical troubleshooting for the car-sharing mobile application.
• Represent our premium travel brand by delivering exceptional communication via phone, email, and chat.

Conhecimentos

Dutch language fluency

Customer service experience

Communication skills

Relocation willingness

Descrição da oferta de emprego

Mercier Consultancy Group in Greece is seeking a Dutch Speaking Customer Expert for Car Sharing to deliver multilingual support, handle bookings, and assist travelers with navigation and real-time help. You will represent a premium travel brand across phone, email and chat, contributing to a seamless user experience.

The role requires relocation to Greece, is ideal for a customer-focused professional with tech savviness and a proactive attitude toward problem solving, and offers training, health