Dutch Netflix Support Expert - Greece Relocation

Mercier Consultancy MD; Brussel; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Competitive salary

Fully paid training

Job summary

Mercier Consultancy Group is recruiting for Dutch Speaking Netflix Customer Experts to join our team in Greece. You will support Dutch-speaking subscribers via phone, chat, and email, handling billing inquiries, technical issues, and account navigation while staying updated on platform features.

Ideal candidates are native or fluent Dutch speakers with English for training, an EU passport, and the ability to work in shifts.

Qualifications

• Native or fluent Dutch (spoken and written).
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment with rotating shifts.
• English proficiency for training and internal communication.

Responsibilities

• Deliver exceptional customer support to Dutch-speaking subscribers through phone, chat, and email.
• Assist users with technical troubleshooting, billing inquiries, and account navigation.
• Stay updated on new releases, platform features, and service updates to provide accurate responses.
• Resolve complex customer issues with empathy and professionalism to ensure satisfaction.
• Maintain high quality in every interaction and support overall brand success.
• Collaborate with international teams to share insights and improve service delivery.

Skills

Dutch fluency

Customer support

Problem solving

Communication skills

Job description

Mercier Consultancy Group is recruiting for Dutch Speaking Netflix Customer Experts to join our team in Greece. You will support Dutch-speaking subscribers via phone, chat, and email, handling billing inquiries, technical issues, and account navigation while staying updated on platform features.

Ideal candidates are native or fluent Dutch speakers with English for training, an EU passport, and the ability to work in shifts.