Dutch Speaking Netflix Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Brussel; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Competitive salary

Fully paid training

Job summary

Mercier Consultancy Group is recruiting for Dutch Speaking Netflix Customer Experts to join our team in Greece. You will support Dutch-speaking subscribers via phone, chat, and email, handling billing inquiries, technical issues, and account navigation while staying updated on platform features.

Ideal candidates are native or fluent Dutch speakers with English for training, an EU passport, and the ability to work in shifts.

Qualifications

• Native or fluent Dutch (spoken and written).
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced environment with rotating shifts.
• English proficiency for training and internal communication.

Responsibilities

• Deliver exceptional customer support to Dutch-speaking subscribers through phone, chat, and email.
• Assist users with technical troubleshooting, billing inquiries, and account navigation.
• Stay updated on new releases, platform features, and service updates to provide accurate responses.
• Resolve complex customer issues with empathy and professionalism to ensure satisfaction.
• Maintain high quality in every interaction and support overall brand success.
• Collaborate with international teams to share insights and improve service delivery.

Skills

Dutch fluency

Customer support

Problem solving

Communication skills

Job description

About Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, specializing in connecting top-tier talent with world-class international organizations. We take pride in our bespoke approach to career development, ensuring our candidates find not just a job, but a transformative professional experience abroad.

Dutch Speaking Netflix Customer Experts

We are currently seeking talented individuals to join our team as Dutch Speaking Netflix Customer Experts. This Dutch Speaking Netflix Customer Experts position in Greece offers an incredible opportunity to advance your career within the fast-paced streaming platforms industry while enjoying the Mediterranean lifestyle. If you are passionate about entertainment and providing premium service, these Dutch-speaking jobs are the perfect match for you.

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking subscribers of one of the world's leading streaming platforms.
• Assist users with technical troubleshooting, billing inquiries, and account navigation through phone, chat, and email channels.
• Stay updated on all new releases, platform features, and service updates to provide accurate and knowledgeable responses.
• Resolve complex customer issues with empathy and professionalism to ensure total user satisfaction.
• Maintain a high level of quality in every interaction, contributing to the overall success of the brand in the streaming platforms sector.
• Collaborate with international teams to share insights and improve service delivery protocols.
• Contribute to a positive, high-energy work environment tailored to modern digital service needs.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English for training and internal communication.
• Strong passion for entertainment and familiarity with streaming platforms.
• Excellent communication and problem-solving skills, essential for these Dutch-speaking jobs in Greece.
• Ability to work in a fast-paced environment and adapt to rotating shifts.

Benefits

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training programs to excel in the streaming platforms industry.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus for high achievers.
• Opportunities for career growth and international networking in Greece.
• And Much More...

Life in Greece

Embracing one of our Jobs in Greece means choosing a lifestyle defined by sunshine, history, and vibrant culture. Greece offers an unparalleled quality of life, where you can spend your weekends exploring ancient archaeological sites or relaxing on stunning, world-renowned beaches. With its warm climate and welcoming atmosphere, Greece is truly the ideal destination for your next professional chapter.

Our comprehensive relocation package makes your move to Greece seamless and stress-free. Whether you are indulging in the local Mediterranean cuisine or enjoying the energetic nightlife, living in Greece provides a perfect balance of professional development and personal exploration.