Desktop Support Engineer – Onsite IT & Network Support

William E Henley Management Services; Antwerpen; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A reputable IT services company is seeking an experienced Local IT Engineer to provide deskside and onsite support in Antwerp, Belgium. The candidate must have 2-5 years of hands-on experience with Microsoft Operating Systems and desktop troubleshooting. Key responsibilities include support for network related issues and assisting end users with mobile device setups. A+ Certification or equivalent is preferred. Strong communication skills and an understanding of ITIL processes will be essential.

Qualifications

• Minimum 2-5 years of hands-on experience as deskside/onsite support.
• Strong skills in troubleshooting Microsoft Office applications.
• Basic understanding of audio/video equipment and conference room setup.

Responsabilités

• Provide hands-on support for network and datacenter equipment.
• Troubleshoot and assist end users with mobile device setup and performance issues.
• Support handheld devices like Blackberry, Android, and iOS.

Connaissances

Deskside support

Microsoft Operating System installation

Troubleshooting MS Office

Desktop support knowledge

Mobile device support

Communication skills

ITIL processes

Formation

A+ Certification or equivalent

Outils

Service Now

Remote desktop applications

Description du poste

A reputable IT services company is seeking an experienced Local IT Engineer to provide deskside and onsite support in Antwerp, Belgium. The candidate must have 2-5 years of hands-on experience with Microsoft Operating Systems and desktop troubleshooting. Key responsibilities include support for network related issues and assisting end users with mobile device setups. A+ Certification or equivalent is preferred. Strong communication skills and an understanding of ITIL processes will be essential.