Delivery Operations Lead: Data-Driven Network Optimizer

Just Eat Takeaway.com; Vorst; Vor Ort; EUR 70.000 - 110.000; Vollzeit

Zusammenfassung

The Just Eat Takeaway.com Belgium team is seeking a Delivery Operations Manager to drive KPI targets and budget outcomes for the Belgium market, investigating root causes and implementing optimization opportunities. You will influence stakeholders across the business while central SMEs support you with best practices.

You are a data-driven decision maker who can balance detailed analysis with rapid action, lead experiments with cross-functional partners, and champion continuous improvement in a

Qualifikationen

• 3+ years experience with data and analysis tools.
• Experience in a budget-ownership role (incl. forecasting functions).
• Track record of driving operational targets in a digital-first environment.
• Willing to work outside of regular business hours on an exception basis (e.g. during a crisis).

Aufgaben

• End-to-end accountability for network outcomes (on-time delivery, delivery times, undelivered orders, courier rejections).
• Budget accountability and responsible for identifying and executing delivery network costs optimisation efforts (e.g. cost per order, onboarding cost).
• Accountability for operational configurations across courier fees, incentives, utilisation, assignment logic, cost functions, etc. for Israel.
• Implementation and administration of the desired configurations on an on-going basis (with support from central teams).
• Evaluate potential changes from multiple angles, balancing analytical assessment with a pragmatic point of view. Communicate implications to stakeholders, influencing as needed.
• Leverage analytical tools (statistical, predictive modelling, etc.) to identify segmented, zone-level network trends and insights on an on-going basis. Share recommendations & make network decisions based on insights.
• Propose and support network experiments in partnership with central analytic and optimisation teams. Assess experiment outcomes and own/approve changes.
• Ad hoc project support such as playbook documentation, new zone launches, zone throttling, key cities, zone hour extensions, etc.
• Identify and advocate for continuous improvement opportunities for the network, e.g. via root cause investigations on outliers and escalations
• Collaborate with global and local stakeholders to align priorities and share best practices
• Crisis management support as needed to support business continuity

Kenntnisse

Data analysis

Stakeholder management

Strategic thinking

Problem solving

Communication skills

Bias for action

Ausbildung

Bachelor's Degree or equivalent in quantitative fields

Jobbeschreibung

The Just Eat Takeaway.com Belgium team is seeking a Delivery Operations Manager to drive KPI targets and budget outcomes for the Belgium market, investigating root causes and implementing optimization opportunities. You will influence stakeholders across the business while central SMEs support you with best practices.

You are a data-driven decision maker who can balance detailed analysis with rapid action, lead experiments with cross-functional partners, and champion continuous improvement in a