Delivery Network Optimization Manager

Just Eat Takeaway.com; Watermaal-Bosvoorde; On-site; EUR 90,000 - 130,000; Full time

Job summary

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPI and budget targets across the Belgium market. You will investigate root causes, influence stakeholders, and lead experiments to improve delivery performance and cost efficiency.

You will work with central analytics and local teams, balance analytical insight with pragmatic decisions, and ensure continuous improvement in courier experience and on-time delivery.

Qualifications

• 3+ years experience with data and analysis tools.
• Experience and proven success in a budget-ownership role (incl. forecasting).
• Track record of driving operational targets, ideally in a digital-first environment.
• Willing to work outside regular business hours on an exception basis (e.g., during a crisis).

Responsibilities

• End-to-end accountability for network outcomes like on-time delivery and delivery times.
• Budget accountability and cost-optimisation initiatives for the delivery network.
• Configure and manage courier fees, incentives, and utilisation with central support.
• Evaluate changes with analytical and pragmatic perspectives and communicate impact to stakeholders.
• Use data tools to identify network trends and inform decisions.
• Support network experiments with central analytics and approve changes.
• Provide ad hoc project support and assist zone launches and optimisations.
• Identify continuous improvement opportunities via root-cause analysis.
• Collaborate with global and local stakeholders to align priorities.

Skills

Data analysis

Stakeholder management

Decision making

Bias for action

Analytical mindset

Attention to detail

Education

Bachelor's degree or equivalent in quantitative fields (Business, Engineering, Operations, Technology, Statistics)

Job description

Just Eat Takeaway.com Belgium is seeking a Delivery Operations Manager to drive network KPI and budget targets across the Belgium market. You will investigate root causes, influence stakeholders, and lead experiments to improve delivery performance and cost efficiency.

You will work with central analytics and local teams, balance analytical insight with pragmatic decisions, and ensure continuous improvement in courier experience and on-time delivery.