Delivery Network Operations Lead

Just Eat Takeaway.com; Vorst; On-site; EUR 70,000 - 90,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Delivery Operations Manager to own network KPIs and budgets, driving improvements with data-driven insights. You will influence stakeholders and lead experiments with central analytics support to optimize courier networks and on-time performance.

You will combine deep analytical thinking with practical action, balancing rate plans, incentives, and cost functions while maintaining a strong focus on delivery quality and customer experience.

Qualifications

• 3+ years of experience with data and analysis tools.
• Experience in a budget-ownership role (incl. forecasting functions).
• Track record of driving operational targets in a digital-first environment.

Responsibilities

• End-to-end accountability for network outcomes such as on time delivery, delivery times, undelivered orders, and courier rejections.
• Budget accountability and responsibility for identifying and executing delivery network costs optimisation efforts.
• Implementation and administration of configurations in collaboration with central teams.
• Collaborate with global and local stakeholders to align priorities and share best practices.
• Crisis management support as needed to ensure business continuity.

Skills

Data analysis

Budget ownership

Operations targets

Stakeholder management

Communication skills

Education

Bachelor's degree in quantitative fields

Tools

SQL

Excel

Statistical modelling

Job description

Just Eat Takeaway.com in Belgium seeks a Delivery Operations Manager to own network KPIs and budgets, driving improvements with data-driven insights. You will influence stakeholders and lead experiments with central analytics support to optimize courier networks and on-time performance.

You will combine deep analytical thinking with practical action, balancing rate plans, incentives, and cost functions while maintaining a strong focus on delivery quality and customer experience.