Delivery & Logistics Lead — Data-Driven Excellence

Just Eat Takeaway.com; Elsene; On-site; EUR 120,000 - 180,000; Full time

Job summary

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to lead strategic direction and network optimisation for the Belgian market. You will guide a high-performing Logistics team and collaborate with global analytics and commercial teams to enhance delivery services.

You will drive cost-optimised delivery, ensure safety and compliance, and empower teams while aligning with partner and customer needs. A strong leadership and data-driven mindset is essential.

Qualifications

• Experience leading large-scale strategic programs, preferably in fast-paced delivery or logistics.
• Strong analytical skills with a data-driven approach to improve performance.
• Proactive problem-solving abilities and the capacity to see the big picture.
• Ability to influence across levels and foster a culture of continuous improvement.

Responsibilities

• Lead the strategic direction and network optimisation across Belgium delivery.
• Oversee delivery services, driving cost optimisation while maintaining performance.
• Align with country service levels to maximise customer conversion and partner retention.
• Establish standards of operational excellence and drive continuous improvement.
• Promote safety and compliance across teams and processes.
• Lead courier engagement to gain insights and loyalty.
• Collaborate with partner accounts to share best practices and partnerships.
• Identify business risks and define mitigation plans with appropriate resources.
• Manage cross-functional projects with sponsors for rapid, impactful delivery.
• Coach and empower team members to excel and succeed together.

Skills

Strategic program management

Stakeholder collaboration

Analytical/data-driven mindset

Proactive problem solving

Leadership and coaching

Budget & targets management

Job description

Just Eat Takeaway.com in Belgium seeks a Head of Delivery to lead strategic direction and network optimisation for the Belgian market. You will guide a high-performing Logistics team and collaborate with global analytics and commercial teams to enhance delivery services.

You will drive cost-optimised delivery, ensure safety and compliance, and empower teams while aligning with partner and customer needs. A strong leadership and data-driven mindset is essential.