Job Overview Geographical Scope: Global
Major Responsibilities
Reporting & Analytics Service Delivery:
- Provide accurate and timely recurring and ad hoc Talent reporting and analytics by gathering requirements, clarifying business questions and delivering agreed outputs.
- Manage requests through the global HR case management process, respond in line with agreed service levels and elevate reporting or data quality issues appropriately.
- Conduct actionable analysis of Talent and workforce data, interpret results and communicate insights in a concise, decision-oriented format.
- Refresh, update, document and maintain operational reporting and analytics solutions in R or Excel, including partially automated and legacy solutions, to ensure continuity and reliability.
- Guide colleagues and stakeholders in the effective use of available self-service reports and analytics products, supporting data literacy and reducing avoidable manual requests.
HR Business Analyst & Data Partner:
- Understand Talent priorities, business processes and use cases, and translate them into clear data requirements, KPI definitions, calculation logic, data variables, acceptance criteria and user stories.
- Act as the data counterpart for Talent stakeholders and external delivery partners, providing context on available data, source reports, field definitions and relevant data-generating processes.
- Challenge proposed solutions constructively, assess their business and data impact, and recommend practical options that balance usability, performance, maintainability and data availability.
- Maintain close connections with Talent subcommunities and business owners to understand evolving data needs, clarify ownership and strengthen data literacy.
- Perform gap analysis across the data landscape and support one-truth data foundations, including data architecture, lineage, flows between systems, data quality and new data requirements.
- Promote efficient ways of working with data and identify opportunities for automation, standardization and reuse.
Analytics Product Governance & Delivery:
- Collect, prioritize and document requirements for dashboards and analytics products, working closely with business owners, digital/technology teams and delivery partners.
- Support the design of intuitive, decision-oriented dashboards and data stories, using prototypes or wireframes when useful to align stakeholders and delivery teams.
- Plan and complete user acceptance testing, validate KPI calculations and business rules, assess the impact of changes, document findings and follow issues through resolution.
- Monitor delivered solutions against agreed requirements and support deployment, training, adoption, performance review and continuous improvement.
- Contribute to dashboard governance, access management and the transition from legacy reporting.
Contribution to Data Projects:
- Identify and deliver initiatives that improve the reporting and analytics experience for Talent data, including ad hoc analytics, proof-of-concepts and scalable data products.
- Work in an agile project environment, collaborating with subject matter experts to convert business context into technical implementation and validated outputs.
- Develop analytical logic using the most appropriate platform and support migration or re-engineering of existing solutions into Fabric, Power BI and related technologies.
- Create and maintain documentation, training materials and handover information so products can be operated, supported and improved over time.
Tools & Technologies:
Microsoft Fabric, PySpark, DAX, Power BI, SQL, Excel, PowerPoint, SuccessFactors, Neocase, R, Snowflake and Denodo.
Education:
Bachelor's degree.
Required Competencies:
- Excellent written and spoken English, with the ability to explain technical and analytical topics clearly to varied audiences.
- Proven experience working with large datasets, data preparation, transformation, quality validation, analysis and visualization.
- Strong Power BI skills, including data modeling, KPI logic, dashboard development, user-centered visualization and performance-minded design.
- Strong working knowledge of Microsoft Fabric and its lakehouse-based analytics environment.
- Experience maintaining or migrating R-based solutions.
- Experience with DAX and SQL is an advantage.
- Demonstrated business analysis capability: requirements gathering, process understanding, KPI definition, impact assessment, user-story development and UAT.
- Strong stakeholder and relationship-management skills, including the confidence to challenge constructively, manage expectations and work effectively with business owners, technical teams and external partners.
- Results-driven, proactive and service-oriented, with clear ownership of delivery, status communication, risk management and issue resolution.
- Well organized, structured, quality- and detail-focused, with the ability to prioritize and manage recurring services alongside project and ad hoc work.
- Continuous-improvement mindset with experience identifying opportunities for automation, standardization, documentation and sustainable handover.