Cyber Security Change Manager

Vector Synergy; Brussel; Sur place; EUR 70 000 - 100 000; Plein temps

Résumé du poste

VECTOR SYNERGY is seeking a Change Manager based in Mons, Belgium, to coordinate CR tickets, triage cybersecurity-related requests, and support weekly governance boards. You will ensure timely ticket closures, robust documentation, and risk assessments within a cybersecurity context.

The role requires a strong background in cyber security services, ITSM tools, and hands-on networking and systems experience, with a NATO Secret clearance being advantageous.

Qualifications

• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience; or exceptional demonstration of abilities with at least 6 years of relevant experience.
• At least 3 years previous Change Manager experience, preferably in a Cyber Security domain.
• Proficient at using BMC's ITSM suite.
• Cyber Security Domain Knowledge: assess Change Requests related to cybersecurity, understand their technical background, and perform triage and risk assessments.
• Knowledge/Experience of Cyber Security services (SIEM, NIPS/IDS, FPC, Malware and Forensics, Pentesting and Hardening, Vulnerability scanning), and related tools.
• Technical background and hands-on experience in network (Cisco/Juniper), systems (Linux/Windows), virtualization (VMware/Hyper-V), back-up and recovery solutions.

Responsabilités

• Taking a hands-on approach to daily Change Request (CR) ticket coordination, including timely triage of new NCSC-related tickets.
• Ensuring timely closure of NCSC-assigned tickets in external ticketing systems and rigorous documentation and progress of all Change tickets.
• Participating in weekly change-related boards (Impact Assessment Reviews, TRB, CAB, RGB, Capacity Management Boards).
• Facilitating Change Management-related meetings (CAB, TRB, RGB): keeping meetings on track and preparing stakeholders, ensuring readiness for weekly boards.

Connaissances

Change management

BMC ITSM

Cyber security knowledge

SIEM/NIDS/Forensics

NetworkingCisco/Juniper

Linux/Windows systems

VMware/Hyper-V

Backup and recovery

Formation

Bachelor's degree in related discipline

Outils

BMC ITSM suite

Description du poste

VECTOR SYNERGY is seeking a Change Manager based in Mons, Belgium, to coordinate CR tickets, triage cybersecurity-related requests, and support weekly governance boards. You will ensure timely ticket closures, robust documentation, and risk assessments within a cybersecurity context.

The role requires a strong background in cyber security services, ITSM tools, and hands-on networking and systems experience, with a NATO Secret clearance being advantageous.