Cyber IT Change Manager — CAB & Security Change Lead

Spektrum; Henegouwen; Sur place; EUR 60 000 - 85 000; Plein temps

Résumé du poste

Spektrum supports apex purchasers and defence clients in NATO, EU, and national government sectors. The role is based in Mons, Belgium, on-site, focusing on Change Management within the NCI Agency programs and ticket coordination across CR workflows.

The candidate will manage Change Request processes, participate in governance boards, and ensure accurate documentation and communication with stakeholders. A background in cyber security and ITIL certification is preferred.

Qualifications

• 3+ years as Change Manager, preferably in Cyber Security.
• Proficient with BMC ITSM suites.
• ITIL v3/4 certification or equivalent.

Responsabilités

• Coordinate daily Change Request tickets (CR) and ensure triage of new NCSC-related tickets.
• Ensure timely closure of NCSC tickets and tasks in external systems.
• Document workflows, coordinate progress, and close change tickets.
• Lead/participate in weekly change-related boards (CAB, TRB, RGB, etc.).
• Facilitate Change Management meetings and ensure action items are tracked.
• Prepare NCSC members for weekly change-related boards and distribute information.

Connaissances

Change management experience

BMC ITSM proficiency

ITIL certification

Formation

Bachelor’s degree

Outils

Cisco networking

Juniper networking

VMware/Hyper‑V

Backup solutions

Description du poste

Spektrum supports apex purchasers and defence clients in NATO, EU, and national government sectors. The role is based in Mons, Belgium, on-site, focusing on Change Management within the NCI Agency programs and ticket coordination across CR workflows.

The candidate will manage Change Request processes, participate in governance boards, and ensure accurate documentation and communication with stakeholders. A background in cyber security and ITIL certification is preferred.