Customer Project Manager

Datwyler Group; Alken; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangements

Continuous learning opportunities

Cutting-edge technologies

Collaborative team environment

Résumé du poste

Datwyler is seeking an experienced Customer Project Manager to lead customer development projects from concept to delivery, ensuring on-time, on-budget results that meet customer, regulatory, and quality requirements. You will coordinate cross-functional teams and maintain robust governance and clear stakeholder communication.

A Master’s degree in Engineering or Life Sciences and at least 5 years of project management experience are required.

Qualifications

• Master degree in Engineering or Life Sciences.
• 5+ years’ experience in Project management.
• Experience in product development processes (design, prototyping, testing, and manufacturing).
• Knowledge of GMP-regulated environments and regulatory standards is advantageous.
• Strong stakeholder management and cross-functional leadership.

Responsabilités

• Define a clear project vision, objectives, and success criteria.
• Develop and maintain a comprehensive project plan with timelines and milestones.
• Engage customers and stakeholders to align expectations and ensure transparent communication.
• Translate requirements into actionable deliverables ensuring regulatory and quality compliance.
• Lead cross-functional teams and drive on-time, on-budget delivery.
• Govern project reviews, stage-gate assessments, and management reporting.
• Coordinate product industrialization and transfer to manufacturing.
• Manage changes with impact assessment and proper documentation.

Connaissances

Project management

Cross-functional leadership

Risk management

Stakeholder management

Communication in English

Reading technical drawings

MS Office proficiency

Travel willingness

Conflict resolution

Formation

Master degree in Engineering or Life Sciences

Outils

MS Office

Description du poste

In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high‑quality, system‑critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100‑year corporate history. Become part of our great team as a…

Customer Project Manager

We are looking for an experienced and motivated Project Manager to lead customer development projects from concept to delivery. In this role, you will ensure that products are developed on time, meet customer and regulatory requirements, and are the result of strong collaboration across cross‑functional teams.

Key Responsibilities

• Define a clear project vision, objectives, and success criteria, aligned with customer and business goals.
• Develop and maintain a comprehensive project plan with defined timelines, milestones, deliverables, resource requirements, and key dependencies.
• Engage customers and stakeholders to ensure expectations are aligned and communication remains transparent throughout the project lifecycle.
• Translate customer requirements into actionable project deliverables and ensure full compliance with regulations and quality requirements.
• Proactively identify risks and implement mitigation strategies to ensure successful project outcomes, escalating critical issues and decisions when required.
• Lead and motivate cross‑functional teams, fostering collaboration, accountability, and continuous improvement, while driving issue resolution and stakeholder alignment.
• Maintain accurate project documentation and progress reporting, following internal and regulatory standards.
• Monitor performance and drive on‑time, on‑budget delivery while promoting a positive, results‑oriented culture.
• Lead project governance activities, including project reviews, milestone assessments, stage‑gate readiness reviews, and management reporting.
• Coordinate product industrialization and production readiness activities to ensure successful transfer from development into commercial manufacturing.
• Manage project‑related product, process, supplier, and customer‑driven changes, ensuring appropriate impact assessment, documentation, and approvals.

What We’re Looking For

• A Master degree in Engineering or Life Sciences.
• A minimum of 5 years’ experience in Project management.
• Experience in product development processes (design, prototyping, testing, and manufacturing).
• Strong knowledge of project management principles, PMP certification is a plus.
• Experience in leading cross‑functional project teams in a matrix organization.
• Fluent communication skills, verbal and written in English – Dutch is a plus.
• Knowledge of regulatory standards and requirements in the pharmaceutical and/or medical device industries and GMP‑regulated environments is considered a strong advantage.
• Experience with risk management, project governance, and stage‑gate development processes is an advantage.
• Strong stakeholder management, influencing, and conflict resolution skills.
• Practical ability to read and interpret technical product drawings.
• Proficient in MS Office and company specific software.
• Willingness to travel as needed.

What We Offer

• Attractive compensation package that rewards your expertise and impact.
• Flexible working arrangements with hybrid options to support a healthy work‑life balance.
• Continuous learning and development opportunities to help you grow your skills and advance your career.
• The chance to work with cutting‑edge technologies across exciting, fast‑evolving industries.
• A collaborative, high‑performing team environment where your ideas and contributions truly make a difference.

Ready to join us? Click “Apply”

Datwyler is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.

www.datwyler.com