CRM & Client Data Intern - Data, Campaigns & Reporting

CHANEL

Brussel Hoofdstad

On-site

EUR 7,800 - 12,000

Part time

5 days ago

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Job summary

CHANEL in Brussels offers a 6-month CRM & Client Data Assistant internship starting January 2027, based in Brussels. You will support the CRM team across Benelux & Scandinavia, focusing on client data analysis, campaign operations and reporting.

Reporting to the CRM Manager, you will collaborate with Marketing, Operations and Retail teams to drive CRM strategy. You will gain hands-on experience in client data analysis, campaign reporting, and EDM execution, while developing analytical,

Qualifications

Analytical mindset with a strong interest in numbers and client data.
Solid Excel skills; familiarity with Power BI or similar reporting tools.
Excellent organisation and attention to detail; ability to manage multiple priorities.
Collaborative approach and a genuine willingness to learn.
Good communication skills in English, French and/or Dutch.

Responsibilities

Prepare monthly CRM dashboards and ad-hoc analyses for Benelux & Scandinavia.
Plan and coordinate gifting programmes across eligibility rules, forecasts and order planning.
Support EDM campaigns and coordinate print campaigns from lists to validation and post-campaign recommendations.
Manage client cases with La Ligne de CHANEL and boutique managers, from investigation to closure.
Support loyalty programme operations and help boutique teams with CRM and La Collection initiatives.