Freelance CRM developer

adesso1; Brussel Hoofdstad; Sur place; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible freelance setup

Résumé du poste

adesso Belgium is seeking an experienced Dynamics 365 CRM Developer to design and deliver modern customer engagement solutions across Sales, Service, Field Service, and Marketing.

You will collaborate with clients to translate business needs into scalable Dynamics 365 CE apps, leverage Power Platform, Dataverse, and integrate via REST/SOAP. Fluent English required; Dutch and/or French native speakers favored.

Qualifications

• Minimum 5 years experience with Dynamics 365 Customer Engagement ecosystem.
• Expertise in Dynamics 365 CE modules (Sales, Service, Field Service, and/or Marketing) with hands-on customization.
• Strong knowledge of plugin development using C# and .NET Framework, including registration, debugging, and performance optimization.
• Proficiency in JavaScript/TypeScript for client-side customizations, form scripting, and web resources.
• Deep understanding of Dataverse architecture, security models, and data modeling best practices.
• Experience with custom workflow activities, business process flows, and business rules.
• Knowledge of Power Platform integration (Power Apps, Power Automate, Power BI) within Dynamics 365 solutions.
• Familiarity with Azure services (Logic Apps, Functions, Service Bus) and external system integrations via REST/SOAP APIs.
• Experience with Application Lifecycle Management (ALM) including solution management, deployments, and DevOps practices.
• Strong troubleshooting skills and experience with debugging using Plugin Registration Tool, XrmToolBox, and browser developer tools.

Responsabilités

• Build innovative CRM solutions on the Microsoft Dynamics 365 platform including Customer Engagement apps (Sales, Customer Service, Field Service, Marketing).
• Collaborate with clients to understand their business needs and translate them into intelligent, responsive applications using Dynamics 365 CE, Power Platform, and custom development.
• Develop customizations, plugins, and workflows to deliver scalable, user-friendly solutions leveraging Dynamics 365, Power Apps, Power Automate, and Dataverse.
• Apply technical expertise to create applications that address specific customer relationship management challenges.
• Enhance customer engagement, automation, and business processes through advanced customization and integration capabilities.
• Use strong communication and problem-solving skills to engage clients, understand their goals, and guide them through solution adoption.
• Work collaboratively with cross-functional teams to ensure solutions align with business objectives, are future‑ready, and deliver measurable impact.

Connaissances

Dynamics 365 CE

C# / .NET

JavaScript / TypeScript

Power Platform

Dataverse

ALM / DevOps

REST / SOAP integrations

Plugin development

Azure services

Debugging tools

Outils

Power Apps

Power Automate

Dataverse

Plugin Registration Tool

Description du poste

adesso Belgium, who are we? We are an IT (start-up) provider working under the adesso umbrella with proven track record in different industries. The new Belgian entity of adesso is part of the expansion and growth strategy of the adesso group. With more than 10.000 employees spread over 60 locations we are entering an exciting period with our presence in Brussels, the capital of Europe. This strategic workplace will allow us to serve our European clients with our expertise and proven track record in different industries.

Your role

As a Dynamics 365 CRM Developer, you will be the driving force behind designing and delivering modern customer engagement solutions. Your role:

• Build innovative CRM solutions on the Microsoft Dynamics 365 platform including Customer Engagement apps (Sales, Customer Service, Field Service, Marketing).

• Collaborate with clients to understand their business needs and translate them into intelligent, responsive applications using Dynamics 365 CE, Power Platform, and custom development.

• Develop customizations, plugins, and workflows to deliver scalable, user-friendly solutions leveraging Dynamics 365, Power Apps, Power Automate, and Dataverse.

• Apply technical expertise to create applications that address specific customer relationship management challenges.

• Enhance customer engagement, automation, and business processes through advanced customization and integration capabilities.

• Use strong communication and problem-solving skills to engage clients, understand their goals, and guide them through solution adoption.

• Work collaboratively with cross-functional teams to ensure solutions align with business objectives, are future‑ready, and deliver measurable impact.

Required Experience

Hard skills

• Minimum 5 years experience with the Dynamics 365 Customer Engagement ecosystem

• Expertise in Dynamics 365 CE modules (Sales, Customer Service, Field Service, and/or Marketing), with hands‑on experience in customization and configuration.

• Strong knowledge of plugin development using C# and .NET Framework, including registration, debugging, and performance optimization.

• Proficiency in JavaScript/TypeScript for client‑side customizations, form scripting, and web resources.

• Deep understanding of Dataverse architecture, security models, and data modeling best practices.

• Experience with custom workflow activities, business process flows, and business rules.

• Knowledge of Power Platform integration (Power Apps, Power Automate, Power BI) within Dynamics 365 solutions.

• Familiarity with Azure services (Logic Apps, Functions, Service Bus) and external system integrations via REST/SOAP APIs.

• Experience with Application Lifecycle Management (ALM) including solution management, deployments, and DevOps practices.

• Strong troubleshooting skills and experience with debugging using Plugin Registration Tool, XrmToolBox, and browser developer tools.

Soft skills

• Effective communication skills to translate technical information for non-technical stakeholders

• Strong problem-solving abilities and analytical thinking

• Project management skills to manage timelines and deliverables

• Adaptability to work on multiple projects and shifting requirements

• Collaborative mindset to work effectively with both technical and business teams

• Customer-focused approach and dedication to driving successful user adoption

• Dutch and/or French native speaker, fluent in English (both written and spoken)

Why join adesso Belgium?

• Work in an international group with strong local expertise in Belgium.

• Collaborate with cross-functional teams to deliver trusted, compliant, reusable data products.

• Flexible freelance setup with the support of a growing adesso Belgium community.

More info about Adesso-group & Press release