Commercial Excellence Intern CRM EMEA

Abbott; Zaventem; On-site; EUR 10,000 - 13,000; Part time

Job summary

Abbott is seeking a Commercial Excellence Intern for six months to join the CRM Cardiac Rhythm Management team in Belgium. You will support analytics initiatives, help build reports and apps, and assist sales with tool usage and issue resolution.

The role focuses on training, adoption of PowerBI-based reports, and data-driven insights for product launches and marketing initiatives. Strong English and collaboration across EMEA teams are essential.

Qualifications

• University degree in business, finance or analytics preferred.
• 0–2 years in Commercial Excellence or analytics in a fast-paced environment.
• Experience with BI tools such as PowerBI is required.
• Strong analytical and financial analysis capabilities and reporting skills.
• Ability to collaborate across cross-functional and international teams.

Responsibilities

• Support delivery and deployment of Business Analytics tools for CRM in EMEA.
• Assist in developing new reports and apps with the Senior Business Analyst.
• Help end-users and sales teams with tool usage and bug fixes.
• Contribute to continuous improvement by gathering requirements and prioritizing levers.
• Maintain documentation on data, processes, and rules and deliver training materials.

Skills

PowerBI

PowerApps

PowerAutomate

Analytical skills

Communication skills

Cross-functional teamwork

English (mandatory)

Education

Business Administration or Commercial Engineering

Tools

PowerAutomate

MS Excel

MS Office

Databases

Job description

JOB DESCRIPTION:

Abbott is a global healthcare company committed to helping people live not just longer, but better.
We employ around 109.000 people in 150 countries with a diverse portfolio spanning pharmaceuticals, nutrition, diagnostics and devices.

At Abbott, you have the opportunity to make a positive impact on the world through challenging and rewarding work as part of a highly successful and trusted organization that is shaping the future of health. Realize your potential!

We are looking for an intern for a 6-month period and join the Commercial Excellence team.

The internship will allow you to be fully immersed in meaningful work that impacts the future of our business. At Abbott, we do work that matters! For this internship, you will be part of our Cardiac Rhythm Management (CRM) division.

As a Commercial Excellence Intern, you will support the execution of the Commercial Excellence initiatives for CRM in EMEA, in the area of:

Support delivery and deployment of Business Analytics tools

• Work with PowerBI, PowerApps and PowerAutomate and understand how the platform works;
• Support the development of new reports /apps for business; along with the Senior Business Analyst.
• Assist the sales organization for any questions they could have about the tools’ usage or the reports generated; solve potential bugs that could occur
• Contribute to the usage of the CRM EMEA tools (reports and apps) with clear priorities and identified levers (e.g. training, focus group…).
• Propose solutions for the continuous improvement of the tools.
• Improve the reports over time by overseeing requirements gathering.
• Help managing user rights to EMEA Commercial Excellence reports and tools.

Business analytics

• Help develop performance reports and analytics for business.
• Deliver relevant data for product launches, strategic marketing initiatives and business priorities.
• Work on market analysis and prepare conclusions for the sales and marketing leaders.

Training

• Deliver training for country business analytics teams and sales and marketing teams within the Commercial Excellence area about dataset usage, PowerBI usage, reports, with different media (video tutorials, call conference, live sessions)
• Support the adoption of tools and reports
• Maintain documentation on data, processes and rules
• Provide support to the end-users

Profile of the intern

To be considered for this role, you need to have:

• University degree, preferably in Business Administration or Commercial Engineering
• Minimum 0-2 years’ experience operating within a fast-paced selling environment, in Commercial Excellence, SFE, finance, sales support or business analytics roles
• Preferably experience with business intelligence tools (e.g. PowerBI), good knowledge of MS Excel required. Proficient in databases, MS Office and financial software applications
• Strong analytical skills and financial analysis acumen
• Exemplary reporting and communication skills
• Relevant geographical market experience
• Ability to work in cross-functional and international teams
• Strong ability to communicate in a matrix environment
• Language requirements: English mandatory (any additional language is an asset)

The ideal candidate will also display the following personal characteristics:

• Able to work in harmony with several countries in EMEA and understand the end-user perspective
• Ethical and with good critical judgement and business acumen
• Eager to learn and naturally curious
• Open-minded, positive and persistent
• Flexible
• Willing to help others
• Hits the ground running

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Administrative Support

DIVISION:

CRM Cardiac Rhythm Management

LOCATION:

Belgium : Building Figueras Da Vinci Laan, 11 Box F1

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable