Commercial Excellence Intern CRM EMEA

Abbott Laboratories; Zaventem; On-site; EUR 7,800 - 12,000; Part time

Job summary

Abbott Laboratories is seeking an enthusiastic Commercial Excellence Intern to support CRM analytics across EMEA in a 6-month program starting September 2026. You will engage with PowerBI, PowerApps, PowerAutomate, and reports to empower sales and marketing teams.

The role involves cross-functional collaboration, training delivery, and documentation maintenance. The ideal candidate has a university degree in business or engineering, strong analytical skills, and English proficiency.

Qualifications

• University degree in Business Administration or Commercial Engineering is preferred.
• Experience with PowerBI, Excel and databases is beneficial.
• Strong analytical and reporting skills required.
• Ability to work in cross-functional and international teams.
• English language proficiency mandatory.

Responsibilities

• Support the execution of Commercial Excellence initiatives for CRM in EMEA.
• Develop and deliver business analytics reports and dashboards.
• Provide training on dataset usage and PowerBI reports.
• Assist sales with tool usage questions and bug fixes.
• Maintain documentation on data, processes and rules.
• Deliver training for country analytics teams and sales/marketing teams.
• Contribute to adoption of tools and continuous improvement of reports.

Skills

PowerBI

PowerApps

PowerAutomate

Excel

Databases

MS Office

Financial software

Analytical skills

Reporting

Cross-functional teams

English

Education

University degree in Business Administration

Commercial Engineering

Job description

Abbott is a global healthcare company committed to helping people live not just longer, but better.
We employ around 109.000 people in 150 countries with a diverse portfolio spanning pharmaceuticals, nutrition, diagnostics and devices.

At Abbott, you have the opportunity to make a positive impact on the world through challenging and rewarding work as part of a highly successful and trusted organization that is shaping the future of health. Realize your potential!

We are looking for an intern for a 6-month period to start in September 2026 and join the Commercial Excellence team.

The internship will allow you to be fully immersed in meaningful work that impacts the future of our business. At Abbott, we do work that matters! For this internship, you will be part of our Cardiac Rhythm Management (CRM) division.

As a Commercial Excellence Intern, you will support the execution of the Commercial Excellence initiatives for CRM in EMEA, in the area of:

Support delivery and deployment of Business Analytics tools

• Work with PowerBI, PowerApps and PowerAutomate and understand how the platform works;

• Support the development of new reports /apps for business; along with the Senior Business Analyst.

• Assist the sales organization for any questions they could have about the tools’ usage or the reports generated; solve potential bugs that could occur

• Contribute to the usage of the CRM EMEA tools (reports and apps) with clear priorities and identified levers (e.g. training, focus group…).

• Propose solutions for the continuous improvement of the tools.

• Improve the reports over time by overseeing requirements gathering.

• Help managing user rights to EMEA Commercial Excellence reports and tools.

Business analytics

• Help develop performance reports and analytics for business.

• Deliver relevant data for product launches, strategic marketing initiatives and business priorities.

• Work on market analysis and prepare conclusions for the sales and marketing leaders.

Training

• Deliver training for country business analytics teams and sales and marketing teams within the Commercial Excellence area about dataset usage, PowerBI usage, reports, with different media (video tutorials, call conference, live sessions)

• Support the adoption of tools and reports

• Maintain documentation on data, processes and rules

• Provide support to the end-users

Profile of the intern (hard skills and soft skills)

To be considered for this role, you need to have:

• University degree, preferably in Business Administration or Commercial Engineering

• Minimum 0-2 years’ experience operating within a fast-paced selling environment, in Commercial Excellence, SFE, finance, sales support or business analytics roles

• Preferably experience with business intelligence tools (e.g. PowerBI), good knowledge of MS Excel required. Proficient in databases, MS Office and financial software applications

• Strong analytical skills and financial analysis acumen

• Exemplary reporting and communication skills

• Relevant geographical market experience

• Ability to work in cross-functional and international teams

• Strong ability to communicate in a matrix environment

• Language requirements: English mandatory (any additional language is an asset)

The ideal candidate will also display the following personal characteristics:

• Able to work in harmony with several countries in EMEA and understand the end-user perspective

• Ethical and with good critical judgement and business acumen

• Eager to learn and naturally curious

• Open-minded, positive and persistent

• Flexible

• Willing to help others

• Hits the ground running