Command tower specialist

PSA BDP; Antwerpen; Sur place; EUR 55 000 - 75 000; Plein temps

Résumé du poste

PSA BDP is seeking a Command Tower Specialist to analyze and optimize Ocean Export Services, driving efficiency and business development. You will lead collaborations with customers and suppliers, manage stakeholder relationships, and contribute to cross-functional process improvements.

The role requires building relationships, leading meetings, and delivering actionable insights while ensuring regulatory compliance across export operations.

Qualifications

• Bachelor's degree in a related field.
• 4–5 years of operational experience.
• Strong Excel and PowerPoint skills.
• Excellent communication and stakeholder management.
• Ability to work in a regional environment.
• Analytical and problem-solving capabilities.
• Proactive and adaptable with learning mindset.
• Ability to learn operational systems.

Responsabilités

• Provide analysis, definition and recommendations to support Ocean Export Services improvements, efficiencies and business development.
• Lead engagement with customer suppliers and internal groups to minimize export disruptions.
• Lead weekly virtual meetings with customers, carriers, and vendors.
• Perform business and process analysis using internal and external data.
• Contribute to project management teams to improve processes.
• Produce reports and graphics for internal and external customers.
• Assist with onboarding of new sites and business units.
• Ensure import/export regulatory compliance in collaboration with clients.

Connaissances

Relationship building

Stakeholder management

Team leadership

Data analysis

Process improvement

Project management

Reporting

Problem solving

Adaptability

Regulatory compliance

Formation

Bachelor's degree

Description du poste

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

Job Description

COMMAND TOWER SPECIALIST

About PSA BDP

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Summary

Provides analysis, definition and recommendations to support Ocean Export Services improvements, efficiencies and business development. Provides analysis for projects, ad hoc studies, pricing and costing decisions, productivity assessment, process improvement, transition management and corporation training.

Job Requirements

Required Skills & Competencies

• Build effective relationships and credibility with external customers and within PSA BDP operations and other company functional groups.
• Lead engagement with customer suppliers and business groups ensuring minimal disruption to export cargo flow.
• Lead weekly virtual meetings with customer and vendors (Ocean Carrier, Dray Providers, Shipping Sites).
• Perform business and process analysis using the data and information provided by internal systems and outside sources. Analysis offered includes more than just the numbers. It contains observations and ideas.
• Participate on project management teams to determine ways to improve business processes. Ideally taking a lead role for some projects at the appropriate time.
• Provide ad hoc analytical services to assist in problem solving and in times of crisis.
• Produce reports and graphics for internal and external customers.
• Offer ideas with substantive that add/create value and anticipate questions and concerns. Introduce new ways of thinking.
• Performs other job-related duties and functions as required.
• Lead implementation and assist in follow-up with each new site/BU onboarded.
• Work with Client to ensure import/export regulatory compliance.

Preferred Qualifications

• Bachelor's degree required with at least four (4) to five (5) years of operational experience.
• Candidate should have the ability to learn operational systems and visibility applications.
• Proficient capabilities in Microsoft Office, particularly Excel and PowerPoint.
• Strong communication and stakeholder management skills.
• The ability to work on a team and independently exercising strong decision and solution-oriented mindset.
• Good coordination and multitasking capability.
• Strong analytical, problem-solving skills.
• Proactive, adaptable and willing to learn.
• Ability to work independently and collaboratively in a regional environment.
• Good organizational and follow-up skills.