Client Operations & Onboarding Specialist

Michael Page; Brussel; On-site; EUR 45,000 - 65,000; Full time

Job summary

Michael Page is seeking a Client Operations Officer in Brussels to oversee the full lifecycle of client files, ensuring accurate administration and regulatory compliance. You will work closely with Compliance, Legal and Commercial teams to deliver high-quality client service and operational excellence.

The role involves managing onboarding, KYC documentation, updating client records, and supporting risk control activities.

Qualifications

• Experience handling KYC documentation and client data in financial services.
• Strong understanding of regulatory requirements and control frameworks.
• Ability to collaborate with Compliance, Legal and Commercial teams to ensure quality service.

Responsibilities

• Manage full lifecycle of client files from onboarding to ongoing maintenance.
• Ensure accurate administration and data quality in client records.
• Monitor compliance with internal procedures and regulatory rules.
• Support risk control activities and incident reporting as needed.
• Coordinate with Compliance, Legal and Commercial teams.
• Contribute to operational improvement projects.

Skills

KYC onboarding

Regulatory compliance

Client onboarding

Stakeholder collaboration

Job description

Michael Page is seeking a Client Operations Officer in Brussels to oversee the full lifecycle of client files, ensuring accurate administration and regulatory compliance. You will work closely with Compliance, Legal and Commercial teams to deliver high-quality client service and operational excellence.

The role involves managing onboarding, KYC documentation, updating client records, and supporting risk control activities.