Client Operations Officer | Trilingual | Brussel

Michael Page; Brussel; On-site; EUR 45,000 - 65,000; Full time

Job summary

Michael Page is seeking a Client Operations Officer in Brussels to oversee the full lifecycle of client files, ensuring accurate administration and regulatory compliance. You will work closely with Compliance, Legal and Commercial teams to deliver high-quality client service and operational excellence.

The role involves managing onboarding, KYC documentation, updating client records, and supporting risk control activities.

Qualifications

• Experience handling KYC documentation and client data in financial services.
• Strong understanding of regulatory requirements and control frameworks.
• Ability to collaborate with Compliance, Legal and Commercial teams to ensure quality service.

Responsibilities

• Manage full lifecycle of client files from onboarding to ongoing maintenance.
• Ensure accurate administration and data quality in client records.
• Monitor compliance with internal procedures and regulatory rules.
• Support risk control activities and incident reporting as needed.
• Coordinate with Compliance, Legal and Commercial teams.
• Contribute to operational improvement projects.

Skills

KYC onboarding

Regulatory compliance

Client onboarding

Stakeholder collaboration

Job description

As a Client Operations Officer, you will manage the full lifecycle of client files, ensuring accurate administration, regulatory compliance, and a seamless onboarding experience. You will work closely with Commercial, Compliance, and Legal teams to guarantee high-quality client service and operational excellence.

Our client is a well-established and international financial services organization, recognized for its expertise, client-centric approach, and strong reputation within the wealth management sector.

Client Details

Description

• Manage client onboarding and KYC documentation.
• Maintain and update client records throughout the client lifecycle.
• Ensure compliance with internal procedures and regulatory requirements.
• Monitor client data quality and support risk control activities.
• Collaborate with internal stakeholders, including Compliance, Legal and Commercial teams.
• Contribute to operational improvement projects.