Claims Officer (m/f/x)

Scanfor; Wommelgem; Remote; EUR 32,000 - 42,000; Full time

Job summary

Scanfor in Belgium seeks an analytical, stress‑resistant claims administrator to strengthen our damage handling team in Antwerpen. You will manage damage cases from start to finish, request and analyze evidence, and communicate with customers, insurers, carriers and internal departments.

Fluent Dutch and English are required, French is a plus. A Bachelor’s or Master’s degree in legal practice, logistics, or administration (or equivalent through experience) is preferred.

Qualifications

• Bachelor's or master's degree in legal practice, logistics, or administration (or equivalent through experience).
• Relevant experience in claims management or logistics is a plus.
• You are precise, discreet, and solution-oriented.
• You communicate well and can handle deadlines.
• You speak and write fluent Dutch and English; French is a plus.

Responsibilities

• Processing and following up on damage cases from start to finish.
• Requesting and analyzing evidence and documentation.
• Communication with customers, insurers, carriers, and internal departments.
• Providing advice on files (compensation, rejection, further follow-up).
• Accurate administration of damage claims in the system.
• Reporting trends and proposing process improvements.

Skills

Precision

Discretion

Solution-oriented

Deadline management

Dutch language

English language

Education

Bachelor's or Master's degree in legal practice / logistics / administration

Job description

Are you analytically minded, stress-resistant, and do you like working in a structured way? Then you might be the new link we're looking for within the Scanfor team.

Responsibilities

• Processing and following up on damage cases from start to finish
• Requesting and analyzing evidence and documentation
• Communication with customers, insurers, carriers, and internal departments
• Providing advice on files (compensation, rejection, further follow-up)
• Accurate administration of damage claims in the system
• Reporting trends and proposals for process optimization

Requirements

• Bachelor's or master's degree (legal practice, logistics, administration, or equivalent through experience)
• Relevant experience in claims management or logistics is a plus
• You are precise, discreet, and solution-oriented
• You communicate well and know how to handle deadlines
• You speak and write fluent Dutch and English. Knowledge of French is an extra asset
• You have a hands-on mentality and show initiative