Chief of Endpoint & Digital Workplace Services

UCB; Eigenbrakel; Hybrid; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Equal opportunity employer

Job summary

UCB is seeking a Head of Endpoint Services to lead the strategy and delivery of global digital workplace services, including endpoint security, mobility and device management, for a worldwide workforce. You will oversee the team, budgets and suppliers, and drive improvements that respond to evolving business needs and technologies.

Based in our Belgium office (Braine l'Alleud) with a hybrid-first approach, you will collaborate with stakeholders across regions and oversee major workplace

Qualifications

• 7+ years of experience in technology management
• 5+ years in people management
• Experience with MSPs and vendor/service management
• Budget management and supplier/contracts experience
• Experience managing endpoint infrastructure; Office 365 and device management
• Project and program management skills
• Knowledge of service/PM practices with certifications
• Strong communication and stakeholder influence across cultures

Responsibilities

• Define and deliver the global strategy for digital workplace, endpoint security and mobility services
• Work with MSPs to deliver end-to-end services and drive innovation
• Own service delivery and operational processes; improve reliability and employee experience
• Manage budgets; secure project funding; oversee supplier contracts
• Lead and develop the team; build skills and succession plans
• Oversee major workplace technology programs and change management
• Collaborate with stakeholders worldwide to translate needs into practical solutions
• Coordinate infrastructure activities for Bring the Trial to the Patient initiative

Job description

UCB is seeking a Head of Endpoint Services to lead the strategy and delivery of global digital workplace services, including endpoint security, mobility and device management, for a worldwide workforce. You will oversee the team, budgets and suppliers, and drive improvements that respond to evolving business needs and technologies.

Based in our Belgium office (Braine l'Alleud) with a hybrid-first approach, you will collaborate with stakeholders across regions and oversee major workplace