Business & Functional Analyst - Energy & Utilities

eXalt; Brussel Hoofdstad; On-site; EUR 45,000 - 75,000; Full time

Job summary

eXalt is seeking a Business Analyst specialized in Energy & Utilities to connect business and IT teams and drive high-impact projects in Belgium's energy sector. You will gather requirements directly from the field, analyze processes, and map optimizations while collaborating with IT to deliver compliant solutions.

Based in Belgium with English proficiency and professional-level Dutch or French, you will bridge stakeholders, support testing, and contribute to go-live activities, ensuring

Qualifications

• Bachelor's or master's degree in CS, BA, or related field.
• Proven experience as a BA or Functional Analyst in Energy & Utilities.
• Knowledge of the Belgian energy market, regulatory framework and energy transition.

Responsibilities

• Gather requirements directly from the field via interviews, workshops, and user stories.
• Analyze data to understand business processes and trace issues to root causes.
• Map existing processes to identify optimization opportunities.
• Collaborate with IT teams to build technology solutions aligned with business goals.
• Bridge stakeholders to ensure buy-in around proposed solutions.
• Contribute to testing and validation through go-live.

Skills

Business analysis tools

Communication skills

English proficiency

Dutch/French proficiency

Education

Bachelor's or Master's degree in Computer Science, Business Administration, or related field

Tools

Salesforce CRM

SAP ISU

Central Market System

Mecoms

Job description

As a Business Analyst specialized in Energy & Utilities, you'll be the connecting point between business and technical teams. Your mission: bring high-impact projects to life in an energy sector undergoing constant transformation.

In concrete terms, you will:

• Gather business requirements directly from the field, through interviews, workshops, and user stories.
• Use data to gain a deep understanding of business processes and trace issues back to their root causes.
• Map existing processes to identify optimization opportunities.
• Work hand in hand with IT teams to build technology solutions aligned with business goals.
• Bridge the gap between stakeholders to ensure buy-in around proposed solutions.
• Actively contribute to testing and validation phases, all the way through to go-live.

Must have:

• Bachelor's or Master's degree in Computer Science, Business Administration, or a related field.
• Proven experience as a Business Analyst or Functional Analyst in the Energy & Utilities industry.
• Solid understanding of the Belgian energy market: Distribution Grid Operators, the value chain, the regulatory framework, and the energy transition (MIG6, GDPR, CREG...)
• Proficiency in business analysis tools and methods (UML, BPMN), combined with strong communication skills, whether dealing with technical or non-technical stakeholders.
• You're based in Belgium, comfortable in English both spoken and written, and have at least a professional level of Dutch (or French).

Nice to have:

• Good knowledge of Agile and Waterfall methodologies.
• An interest in Data (SQL, MS Access, PowerBI).
• Familiarity with sector‑specific IT systems: Salesforce CRM, SAP ISU, Central Market System, Mecoms.
• An IREB, ECBA, or CBAP certification.