IT Functional Analyst

TiTans Consulting; Town of Belgium (WI); Hybrid; USD 91,000 - 125,000; Full time

Job summary

Sibelga is seeking a Senior Functional Analyst to support its Digital Business Solutions team. You will drive analysis, facilitate workshops, translate business needs into designs, and oversee E2E delivery from requirements to go-live. You will validate solutions with the business and coordinate with developers to ensure quality.

Fluency in French or Dutch with knowledge of the other language is expected. You will design functional specs, manage testing efforts, and assist in incident

Qualifications

• Demonstrable experience as a functional analyst.
• Experience delivering end-to-end projects from elicit to go-live.
• Ability to design functional and technical specifications.
• Proven experience with API-based integration and cloud environments.
• Experience in UML and BPMN process modelling.
• Strong workshop facilitation with business and technical stakeholders.

Responsibilities

• Evolve applications by analysing business needs and running workshops.
• Translate requirements into functional designs and validate with business.
• Act as intermediary between business and development partners; document designs.
• Oversee development cycles, ensure solution quality and reference docs.
• Create and execute test plans; manage UAT and bug follow-up.
• Coordinate applications management with developers and support incident handling.

Skills

Functional analysis

Requirements elicitation

Workshop facilitation

API-based integration

Cloud computing (AWS/Azure)

Mobile applications

Web platforms

UML

BPMN process modelling

E2E delivery experience

Tools

Enterprise Architect

Modelling tool

Job description

To meet these new challenges, we want to strengthen our Energy Transition team, which has about 15 employees. Our team manages the applications used to support the energy transition (giving customers access to their energy consumption, management of energy communities, etc...) and for the management of customers in a vulnerable situation. These applications include a digital data hub, ERP system for managing vulnerable customers and mobile & web applications connected via web services. For this we are looking for a Functional Analyst who can help us in the development of the projects.

As a Functional Analyst, you will take on the following responsibilities:

• You participate in the evolution of our applications. You analyze the needs of the business. You conduct discussions and organise workshops to explain possible solutions and reach a consensus, if necessary.
• You determine the possible solutions in line with the IT architecture, taking into account the application and technological chain E2E. You validate those solutions with the business. You are the intermediary between the business and our development partners. You document solutions and analyses in a functional design.
• You follow up on the development cycle: you will be responsible for the needs analysis and functional analysis using the implemented methods and tools, including UML and Enterprise Architect for the analysis. You check the technical solutions proposed by our partners.
• You control the quality of the development deliverables. You are responsible for the various test phases and are involved in the implementation. You keep the reference documentation.
• You coordinate, develop and execute the test plans to deliver applications whose quality meets the expectations of production.
• You are responsible for the management of the applications together with the developers.
• You evaluate, analyze and document the identified bugs and follow up on their resolution.
• You will intervene in the management of problems and provide support in the event of incidents, as a second line.
• Demonstrable experience as a functional analyst
• 5 Jaren
• Senior
• fluent in French or Dutch with a good knowledge of the other national language
• Proven experience designing test plans, test cases and coordinating UAT
• Proven experience facilitating workshops with business and technical stakeholders
• Proven experience in E2E delivery, from requirements elicitation to testing and go-live
• Proven experience in requirement analysis
• Proven experience translating business requirements into detailed functional and technical specifications
• Proven experience with API-based application integration
• Proven experience with cloud (AWS or Azure)
• Proven experience with mobile applications
• Proven experience with UML and BPMN process modelling
• Proven experience with web-based digital platforms
• Proven experience with a modelling tool
• Proven experience with cloud migration or cloud-based application environments

Context

The Digital Business Solutions (DBS) department supports Sibelga's business activities. It allows them to be efficient and keep evolving. The department ensures that Sibelga is equipped with an autonomous IT system in line with evolving needs and technologies.

The Market & Metering Management department of the DBS department is growing rapidly under the impuls of the energy transition and rapid evolving technological changes: the introduction of smart meters, the increase of local production (e.g. photovoltaic panels and energy communities) and the emergence of the electric vehicle,..