Business Analyst – Cards & Digital Payments

Capco; Brussel Hoofdstad; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car or green mobility budget

Health insurance

Mobile phone and subscription

Laptop

Meal vouchers

End-of-year bonuses

Descrizione del lavoro

Capco is seeking a Business Analyst – Cards & Digital Payments in Belgium. You will bridge business needs and technology to transform card payment products, processes and digital customer experiences for clients.

Working with business and IT stakeholders, you will translate requirements into functional specs, user stories and acceptance criteria, contribute to digital transformation initiatives, and help shape transformation roadmaps in a dynamic consulting environment.

Competenze

• Minimum 5 years of relevant professional experience.
• Proven experience as Business Analyst, Product Owner, Product Manager or similar.
• Strong knowledge of card payment products and processes.
• Good understanding of the Belgian card payments market, incl. digital wallets.
• Experience acting as the link between business and IT stakeholders.
• Experience gathering and analysing requirements and translating into functional specifications.
• Experience contributing to digitalisation and business transformation projects.
• Experienced in an Agile environment.
• Fluency in English; good command of Dutch or French.
• Strong analytical, communication and stakeholder management skills.

Mansioni

• Translate business needs into functional specifications, user stories and acceptance criteria.
• Analyse and optimise card payment products, processes and customer journeys.
• Collaborate with business and IT stakeholders to align objectives with solutions.
• Gather, analyse and document requirements.
• Define product and transformation roadmaps with clients.
• Contribute to complex digital transformation initiatives within payments.
• Analyze existing business processes and support implementation of improvements.
• Collaborate with cross-functional teams throughout the product lifecycle.
• Ensure alignment between business objectives, customer expectations and tech solutions.

Conoscenze

Business Analysis

Product Owner

Product Manager

Card Payments

Agile

Digital Transformation

Stakeholder Management

Descrizione del lavoro

Business Analyst – Cards & Digital Payments

WHAT MAKES US DIFFERENT?

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry.

Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork.

We are dedicated to fully supporting our clients as they respond to challenges and opportunities in Banking, Capital Markets, Finance, Risk & Compliance, Insurance, and Wealth & Investment Management.

Experience Capco for yourself at capco.com.

LET'S TALK ABOUT YOU

You want to Own Your Career. You're serious about rising as far and as fast as your work and achievements can take you. And you're ready to write the next chapter of your career story: a challenging and rewarding role as a Business Analyst – Cards & Digital Payments at Capco.

You are passionate about the evolving payments landscape and enjoy bridging the gap between business needs and technology. You thrive in dynamic environments where you can contribute to innovative payment solutions, optimise business processes and make a tangible impact for clients.

As a Business Analyst – Cards & Digital Payments, you will support our clients in transforming and optimising their card payment products, processes and digital customer experiences.

Working closely with business and IT stakeholders, you will translate business needs into effective functional solutions and contribute to digital transformation initiatives within the financial services industry.

You will play a key role in analysing existing payment processes, identifying improvement opportunities and ensuring the successful alignment of business objectives and technological solutions.

You will be responsible for:

Building and maintaining strong collaborative relationships with internal and external stakeholders.

Working closely with clients to define, develop and optimise their product and transformation roadmaps.

Gathering, analysing and documenting business and functional requirements.

Analysing and optimising card payment products, processes and customer journeys.

Translating business requirements into functional specifications, user stories and acceptance criteria.

Contributing to complex digital transformation initiatives within the payments ecosystem.

Analysing existing business processes, identifying opportunities for improvement and supporting the implementation of effective solutions.

Collaborating with business and technical teams throughout the product development and delivery lifecycle.

Ensuring alignment between business objectives, customer expectations and technological solutions.

SHOW US WHAT YOU'VE GOT

Experience & Knowledge

Minimum 5 years of relevant professional experience.

Proven experience as a Business Analyst, Product Owner, Product Manager, Product Expert or in a similar role.

Solid functional knowledge of card payment products and processes, including a good understanding of the broader card payments ecosystem.

Good understanding of the Belgian card payments market, including digital wallets, payment solutions and related products such as Edenred.

Experience acting as the link between business and IT stakeholders, translating business needs into functional solutions.

Experience gathering and analysing requirements and translating them into functional specifications, user stories and acceptance criteria.

Experience contributing to digitalisation and business transformation projects.

Strong understanding of business process analysis and process modelling.

Experience working in an Agile environment.

Languages

Fluency in English is required, both written and spoken.

Good command of either Dutch or French, both written and spoken.

Soft Skills

Strong customer-oriented mindset with a focus on delivering business value.

Excellent analytical and critical thinking skills.

Results-driven, proactive and solution-oriented attitude.

Structured and organised approach to work, with strong attention to detail.

Excellent communication and stakeholder management skills.

Ability to work independently while collaborating effectively with cross-functional teams.

Adaptability and willingness to take ownership in a dynamic consulting environment.

NOW TAKE THE NEXT STEP

What do we offer?

An attractive remuneration package reflecting your experience, including a company car or green mobility budget, net allowances, end-of-year bonuses, health insurance, a mobile phone and subscription, laptop and meal vouchers.

Organised individual learning tracks with access to leading online skills development platforms, onsite and online teachers, and our global experts.

A hybrid (on-site/remote) work environment.

A shared commitment to achieving a healthy work-life balance.

A flat, non-hierarchical structure that enables you to work with senior partners and directly with clients.

A diverse, inclusive and meritocratic culture where you are encouraged to #BeYourselfAtWork.