Business Analyst

BNP Paribas Fortis; Brussel; Hybrid; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Permanent contract

50% remote work

Job summary

BNP Paribas Fortis is seeking a Business Analyst to understand, translate and communicate business needs, driving value creation and continuous improvement. You will collaborate with Process Experts, Product Owners, UX designers, and IT architects to design and optimize solutions that support strategic goals.

You will gather requirements, analyze processes, and contribute to product vision, OKRs, and backlog refinement, while ensuring alignment with the bank’s transformation program and value

Qualifications

• Bachelor’s or Master’s degree (or equivalent).
• Fluent in English and at least one national language; passive understanding of the other.
• Proven experience in an Agile environment.

Responsibilities

• Study and estimate value potential and design solutions.
• Deliver solutions and realize value with stakeholder management.
• Gather requirements, understand application functionalities, and define acceptance criteria.
• Support Product Owner in defining vision and OKRs, contribute to business case development, and help prioritize needs.
• Participate in Quarterly Agile Planning and backlog refinement to ensure scope is respected.

Skills

Agile Mindset

Data-Driven

Ownership

Analytical Skills

Stakeholder Management

Communication

Client & User Focus

Languages

Agile Experience

Education (Bachelor/Master)

Education

Bachelor’s or Master’s degree

Job description

As a Business Analyst, you understand, translate and communicate the business needs and identify opportunities for improvement. You like to work closely with stakeholders to understand, design, and optimize business solutions.

You also have a firm grasp of business strategy, operational processes, and technology/product knowledge required to develop these solutions.

You will be part of the Transformation Office at BNP Paribas Fortis, which is the driving force behind the bank’s strategic evolution.

With a clear mission to guide the bank’s transformation, we focus on value creation, operational simplicity, and performance optimization, ensuring a seamless experience for both colleagues and customers.

AND IN DETAIL

• You play a crucial role in the realization of new initiatives and solutions, by collaborating with various stakeholders, including Process Experts, Channel Managers, Product Owners/Specialists, UX Designers, IT Architects …
• Your key tasks and responsibilities will include study and estimation of value potential, solution design, solution delivery, value realization, stakeholder management, and specific tasks such as collecting and understanding stakeholder needs and defining acceptance criteria.
• You take care of requirements gathering and analysis and have a good knowledge of the functionalities of the applications serving the processes and the products in your scope.
• You support the (Cluster) Product Owner in defining product vision and related OKRs, contribute to business case development, and help in the prioritization of customer and user needs.
• You participate in Quarterly Agile Planning (QAP) and review meetings, support the (Squad) Product Owner in backlog clarification and refinement, and ensure the feature scope is respected during development.

YOUR TALENTS AND COMPETENCES

• Agile Mindset: Ability to thrive in fast-paced, iterative environments by bridging business needs with tangible customer value through collaborative delivery.
• Data-Driven Approach: Strong analytical skills to leverage data for decision-making, process optimization, and measurable outcomes.
• Ownership & Initiative: Proactive mindset, taking ownership of tasks and aligning solutions with strategic goals.
• Analytical Skills: Excellent ability to understand complex financial markets and structure intricate demands.
• Stakeholder Management: Structured approach with strong stakeholder engagement and coordination skills.
• Communication & Knowledge Sharing: Solid presentation, storytelling, and facilitation skills to convey complex ideas effectively (verbally and in writing), with a strong ability to share expertise.
• Client & User Focus: Prioritizes customer and end-user needs, driving continuous improvement.
• Languages: Fluent in English and at least one national language, with passive understanding of the other national language.
• Agile Experience: Proven experience working in an Agile environment.
• Education: Holds a bachelor’s or master’s degree (or equivalent experience).

WHAT WE HAVE TO OFFER

Sustainability and impact

We strongly believe in the positive impact that the financial sector can have on the world. BNP Paribas Fortis offers sustainable and responsible investment products and solutions and encourages social entrepreneurship. Together with our customers, we are working towards a better future every day.

DEVELOPMENT & CAREER PERSPECTIVES

The departments that make up BNP Paribas Fortis cover a wide range of activities. You will therefore have many opportunities for “horizontal” and “vertical” career development.

GOOD PLACE TO WORK

You’ll enjoy a permanent contract with an attractive salary package. You'll be working at our Brussels headquarters, just a short stroll from the railway station. We support your work-life balance by offering a mixture of in-person and remote work (50%), among other things.

OUR ENGAGEMENT

At BNP Paribas Fortis, we want to attract and retain all talent, whatever their gender, age, background or sexual orientation, and irrespective of whether they are living with a disability, as every person has their own experiences and their own identity. All of our full-time vacancies are also open to candidates wishing to work on an 80% or 90% full-time equivalent basis.

If the function is categorized as a banking services provider function (cf. Law of 22 April 2019 establishing an oath and a disciplinary regime for the banking sector), you will also need to provide us with a 'certificate of absence of professional ban' from the FSMA confirming that you are not professionally disqualified.

Good luck!