Brussels IT Systems Analyst - ERP/CRM & Data Analytics

BYD EUROPE; Brussel Hoofdstad; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

International environment

Career growth opportunities

Electric vehicle industry exposure

Multilingual training

Competitive salary and benefits

Job summary

BYD Europe is seeking an IT Business Systems Analyst to connect business needs with technology solutions in Brussels. You will work with stakeholders across CRM, ERP, WMS, and Supply Chain domains, translating requirements into clear specifications and driving improvements in enterprise systems.

The role requires SQL, data analysis, and experience with Power BI/Tableau/Looker, along with fluency in English and Dutch or French. An onsite, full-time position in Brussels is offered.

Qualifications

• Bachelor’s degree in information systems or related field.
• 3–5 years of experience in business systems analysis.
• Strong knowledge of CRM/ERP/WMS and supply chain systems.
• Excellent communication and documentation skills.
• Proficient in SQL and data analysis.
• Experience with Power BI/Tableau/Looker.
• Familiarity with APIs and system integrations.
• English and Dutch or French fluency.

Responsibilities

• Partner with business stakeholders to understand processes, pain points, and requirements within the domain.
• Gather, analyze, document, and manage business and functional requirements, ensuring alignment between needs and capabilities.
• Collaborate with Product Managers, Engineering, and business stakeholders to design and implement technology solutions.
• Validate proposed solutions and ensure they meet requirements and user expectations.
• Lead User Acceptance Testing (UAT) and coordinate validation activities.
• Analyze business data to identify trends, root causes, and improvement opportunities.
• Develop and maintain process documentation, system operation manuals, and training materials.
• Provide functional support, user training, and ongoing system administration for key applications.
• Manage and support CRM, Digital Marketing Platforms, Dealer Systems, API integrations, and related apps.
• Provide first-line IT support across hardware and software, including troubleshooting.

Skills

CRM

ERP

WMS

Supply Chain

Logistics

Customer Service

SQL

Power BI

Tableau

Looker

APIs

System Integrations

Python

English

Dutch

French

Chinese

Education

Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field

3-5 years of experience as a Business Systems Analyst, Business Analyst, Functional Consultant, or similar role

Tools

Power BI

Tableau

Looker

SQL

Python

APIs

Job description

BYD Europe is seeking an IT Business Systems Analyst to connect business needs with technology solutions in Brussels. You will work with stakeholders across CRM, ERP, WMS, and Supply Chain domains, translating requirements into clear specifications and driving improvements in enterprise systems.

The role requires SQL, data analysis, and experience with Power BI/Tableau/Looker, along with fluency in English and Dutch or French. An onsite, full-time position in Brussels is offered.