Brussels IT Field Engineer - Onsite & Remote Support

AVASO Technology Solutions; Brussel Hoofdstad; Sur place; EUR 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Benefits package

Résumé du poste

AVASO Technology Solutions in Brussels, Belgium is looking for an Onsite Support Field Engineer to provide hands-on IT support to end users, troubleshoot hardware, software and network issues, and maintain desktop systems.

The role requires 2+ years' experience, English mandatory, Dutch or French preferred, and strong knowledge of Windows/Mac/Linux, Active Directory and SCCM/MDT. Onsite work with a dynamic team, competitive salary and benefits.

Qualifications

• 2+ years of experience in Desktop Support or similar roles.
• Strong experience with Windows OS, Mac OS and Linux environments.
• Experience with Active Directory for user management, group policies, and security.
• Proficient with remote desktop tools and troubleshooting techniques.
• Experience with networking protocols (TCP/IP, DNS, DHCP).
• Strong knowledge of MS Office Suite and other productivity software.
• Expertise in hardware diagnostics, repair, and replacements.
• Knowledge of system imaging and software deployment tools (e.g., SCCM, MDT).
• Familiar with ITIL processes for incident, problem, and change management.
• Strong communication skills, with the ability to explain technical issues to non-technical users.
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
• Fluency in English (Must), Dutch, French ( Any one required)

Responsabilités

• Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install, configure, and maintain desktop systems, laptops, and peripherals.
• Ensure the deployment of operating systems, updates, and software packages.
• Work with the IT team to resolve and escalating issues as needed.
• Perform routine system audits and ensure systems are up-to-date and secure.
• Provide end-user training and technical documentation where necessary.
• Collaborate with team members and manage support tickets for various internal stakeholders.

Connaissances

Desktop Support

Windows OS

Mac OS

Linux

Active Directory

Remote desktop tools

Networking (TCP/IP, DNS, DHCP)

MS Office

Hardware diagnostics

System imaging & deployment tools

ITIL processes

English communication

Outils

SCCM

MDT

Description du poste

AVASO Technology Solutions in Brussels, Belgium is looking for an Onsite Support Field Engineer to provide hands-on IT support to end users, troubleshoot hardware, software and network issues, and maintain desktop systems.

The role requires 2+ years' experience, English mandatory, Dutch or French preferred, and strong knowledge of Windows/Mac/Linux, Active Directory and SCCM/MDT. Onsite work with a dynamic team, competitive salary and benefits.