Brand Representative - Rue Neuve, Hollister

Abercrombie & Fitch Spain, SL; Brussel Hoofdstad; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Paid Time Off

Indefinite Contract or Definite Conrtr

Merchandise Discount

Health and Hospitalization Insurance (

Retirement & Life Insurance Plan (ATHO

Associate Assistance Program (AAP)

13th month payment - 100%

Ecochecks

Commuter Allowance - 50%

Training and Development

Opportunities for Career Advancement

A Global Team of People Who’ll Celebr​

Job summary

Abercrombie & Fitch Co. in Belgium is hiring Brand Representatives to bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment.

You’ll greet customers, offer product support and styling guidance, keep the sales floor visually appealing, and handle omni-channel tasks like in-store pick-ups and ship-from-store orders. The role emphasizes strong service, teamwork, and reliable attendance.

Qualifications

• Fluent in English; Dutch optional.
• Ability to create a welcoming customer experience.
• Comfort balancing engagement with operational tasks in a dynamic environment.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers across categories.
• Support product replenishment and maintain a clean, organized displays.
• Process purchases, returns, and exchanges at the cash wrap.
• Support Save the Sale orders, in-store pick-up, and ship-from-store orders.

Skills

Fluent English

Dutch (optional)

Customer service

Welcoming experience

Attention to detail

Reliability

Balance engagement & tasks

Job description

Job Description

Our Brand Representatives bring our store experience to life-engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What it Takes

• Fluent in English - Dutch optional but appreciated
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

What You’ll Get

• Paid Time Off
• Indefinite Contract or Definite Contract
• Merchandise Discount
• Health and Hospitalization Insurance (DKV)
• Retirement & Life Insurance Plan (ATHORA)
• Associate Assistance Program (AAP)
• 13th month payment - 100%
• Ecochecks
• Commuter Allowance - 50%
• Training and Development
• Opportunities for Career Advancement
• A Global Team of People Who’ll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.