Brand Experience Specialist

Abercrombie & Fitch Co.; Brussel Hoofdstad; Sur place; EUR 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Indefinite/Definite Contract

Merchandise Discount

Health and Hospitalization Insurance

Retirement & Life Insurance Plan

Associate Assistance Program

13th month payment - 100%

Ecochecks

Commuter Allowance - 50%

Training and Development Opportunities

Inclusive global team

Résumé du poste

Abercrombie & Fitch Co. in Belgium is seeking Brand Representatives to bring the store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment.

You’ll provide warm service, assist customers with finding products, maintain a well-presented store, support omni-channel orders, and contribute to a smooth checkout experience. Fluency in English required, Dutch optional; you’ll thrive in a dynamic setting with strong

Qualifications

• Fluent in English - Dutch optional but appreciated.
• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsabilités

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Connaissances

Customer service

Communication

Attention to detail

Reliability

Description du poste

Abercrombie & Fitch Co. in Belgium is seeking Brand Representatives to bring the store experience to life by engaging customers with care, representing our brand authentically, and helping create a welcoming environment.

You’ll provide warm service, assist customers with finding products, maintain a well-presented store, support omni-channel orders, and contribute to a smooth checkout experience. Fluency in English required, Dutch optional; you’ll thrive in a dynamic setting with strong