B2B Web Portal & Process Analyst

Satellit SRL

Brussel Hoofdstad

Hybrid

EUR 50,000 - 70,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Satellit SRL seeks a focused IS Functional Analyst to shape and document requirements for a B2B web portal and digital channels used by Sales and Customer Operations. You will run stakeholder discovery, convert needs into development-ready specifications and user stories, map end-to-end processes, assist testing, and produce solution documentation and training materials.

Preferred candidates have 3–5 years in a functional analyst role, with exposure to the Energy or Utilities sector, and

Qualifications

Bachelor's degree or equivalent experience in a relevant field.
Between three and five years of hands-on experience in a functional analyst role.
Practical exposure to the Energy or Utilities industry.
Experience translating business needs into functional specifications and user stories.

Responsibilities

Plan and lead discovery workshops with business stakeholders to capture needs and priorities.
Translate requests into organized functional specifications, decomposed user stories and acceptance criteria.
Create and maintain process and solution models using BPMN or UML to define boundaries.
Work with development and QA teams to verify implementation and support testing.
Triage production incidents and support CRM and web channel components.
Produce concise documentation and training materials for users and trainers.