IS Functional Analyst (WEB Functional Analyst)

Satellit SRL; Brussel Hoofdstad; Hybrid; EUR 50,000 - 70,000; Full time

Job summary

Satellit SRL seeks a focused IS Functional Analyst to shape and document requirements for a B2B web portal and digital channels used by Sales and Customer Operations. You will run stakeholder discovery, convert needs into development-ready specifications and user stories, map end-to-end processes, assist testing, and produce solution documentation and training materials.

Preferred candidates have 3–5 years in a functional analyst role, with exposure to the Energy or Utilities sector, and

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Between three and five years of hands-on experience in a functional analyst role.
• Practical exposure to the Energy or Utilities industry.
• Experience translating business needs into functional specifications and user stories.

Responsibilities

• Plan and lead discovery workshops with business stakeholders to capture needs and priorities.
• Translate requests into organized functional specifications, decomposed user stories and acceptance criteria.
• Create and maintain process and solution models using BPMN or UML to define boundaries.
• Work with development and QA teams to verify implementation and support testing.
• Triage production incidents and support CRM and web channel components.
• Produce concise documentation and training materials for users and trainers.

Skills

Agile

Documentation & visualization

Content Management Systems

Change management

Process modeling

Stakeholder communication

Workshop facilitation

Magnolia

BPMN

UML

SAP

Webservices

QA and UAT

Education

Bachelor's degree in Computer Science, Information Technology, Business Administration or a related discipline (or equivalent experience).

Tools

Microsoft Azure DevOps

Magnolia

SAP

Salesforce

UML

BPMN

Job description

IS Functional Analyst (WEB Functional Analyst)

Sector

Energy, Utilities

Experience

Intermediate

Location

Starting from

2026-03-09

Join Satellit as a functional analyst responsible for shaping and documenting requirements for a B2B web portal and other digital customer channels used by Sales and Customer Operations. You will run stakeholder discovery, convert needs into development-ready specifications and user stories, map and model end-to-end processes, assist testing and user acceptance efforts, help resolve operational incidents, and produce clear solution documentation and training materials.

Who are you?

Skills & Competences:

• Agile
• Documentation and visualization
• Content Management Systems
• Change management
• Process modeling
• Stakeholder communication
• Workshop facilitation
• Magnolia
• BPMN
• UML
• SAP
• Webservices
• QA and UAT

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration or a related discipline (or equivalent experience).
• Between three and five years of hands-on experience in a functional analyst or similar role.
• Practical exposure to the Energy or Utilities industry.

What will you do?

• Plan and lead discovery workshops and requirements sessions with business stakeholders to capture needs, clarify scope and prioritize digital initiatives.
• Translate stakeholder requests into organized functional specifications, decomposed user stories and measurable acceptance criteria.
• Create and maintain process and solution models using standard notations (for example BPMN or UML) to define functional boundaries and workflow sequences.
• Work closely with development and QA teams to verify correct implementation, oversee interfaces between systems, and support quality assurance and user acceptance testing.
• Triage and support resolution of production incidents, deliver targeted short-term fixes in CRM and web channel components, and assist change adoption.
• Produce concise, well-structured documentation and visual guides, prepare user training materials, and contribute to ongoing improvements in process documentation.

Technologies (mandatory)

QA Acceptance Test UX Microsoft Azure Devops CMS System agile Webservice Magnolia SAP UML Salesforce Business Process Model And Notation