Arabic Customer Service Pro - Relocation to Bulgaria

Mercier Consultancy MD; Belgique; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Performance Bonus

Career development

Job summary

Mercier Consultancy Group is seeking an Arabic Speaking Customer Service Agent for roles in Bulgaria. You will handle multi-channel customer support, resolve inquiries, and uphold service quality while communicating in Arabic and English.

Ideal candidates are fluent in Arabic, proficient in English, and ready to join a global team. A relocation package and training are provided to support your transition to Bulgaria.

Qualifications

• Arabic language mandatory (native or fluent).
• Professional proficiency in English for international office.
• CS experience rewarded but not required.
• Excellent communication and ability to work under pressure.

Responsibilities

• Deliver customer support across voice, email, and live chat.
• Represent clients professionally while resolving inquiries.
• Maintain product knowledge to assist Arabic-speaking clients.
• Provide high levels of customer satisfaction with personalized service.

Skills

Arabic Fluent

English Proficiency

Customer Service

Problem Solving

Work Eligibility

Team Collaboration

Job description

Mercier Consultancy Group is seeking an Arabic Speaking Customer Service Agent for roles in Bulgaria. You will handle multi-channel customer support, resolve inquiries, and uphold service quality while communicating in Arabic and English.

Ideal candidates are fluent in Arabic, proficient in English, and ready to join a global team. A relocation package and training are provided to support your transition to Bulgaria.